Duhane Sterling
**** ***** **. ******** *** York 11212
Cell 718-***-**** - Home 347-***-**** - **************@*****.***
Retail Store Manager
* ***** ** ******* ** sales and retail management/Customer Relations
Hard charging sales and retail manager with over 5 years of successful leadership in sales and profit expansion for one of the
largest best in Class Company in retail electronic Radio Shack.
Consistently earned top ranks in sales by bringing revenues, profit increase in a competitive market position, through
identifying areas of opportunity with functional team leadership and driving performance improvement to new heights.
Managing a 1million dollar volume retail store and executing a stable sales and profit level.
Promoted to a 1.6 million dollar volume retail location within 8 months.
E executing a catalyst for change and delivering a sustainable gain in the first three months.
Deliver a strong and sustainable increase of 22.9% in selling gross profit over the first previous year.
Deliver a strong increase of 25.9% in sales profit increase in the first quarter.
Receiving 5 certificates for core competences in increasing sales 26%, increasing gross profit 22.9 % and incase sale
ticket 31.2%.
Professional Experience
Retail Store Manager Radio Shack Aug 2008 – Oct 2013
1640 Pitkin ave Brooklyn NY 11212
Aggressively recruited to revitalize sales and profit gain with a challenge to jumpstart failing efforts and build a new sales
direction with high impact performance quality.
Notable Accomplishments:
Developing a sales roadmap which delivered 1.8 million in annual sales in 2013 Compared to previous year.
Analyzed exciting sales strategies channeling customer relationships and developed all new focus on driving
Profitability.
Noted for driving 22.9% selling gross profit increase over previous year.
Noted for driving 25.9% sales profit increase over previous year.
Sales Leader duties:
Driving performance improvement and enthusiasm through coaching team in top flight competence of sale
procedures.
Develop new business by querying new and present clients in a strategy to achieve peak performance.
Assign team members to specific duties to best meet the business need that delivers a strong and sustainable gain.
Planning and strategizing of lost prevention, capturing cost reduction through visionary leadership.
Evaluate, hired and trained candidates in sales and marketing dominance and top flight leadership competence.
Planned budgets and articulate daily business process.
Education
High School Diploma
Old Harbour High School Jamaica W.I 1997
Coursework in carpentry and academic subjects includes: Mathematics and English Language at the CXC and S.S.C
Levels.
Business Diploma
Browns Academy Jamaica W.I 1999
Coursework in office procedure, business administration, principle of business and accounting.
Business Communication Management Current
Kingsborough College Brooklyn NY
Coursework in Business communication and management
Additional reference and recommendation can be provided if required