Customer Service Sales
Resume:
Obj***
Elvira F. Ferry
Address: **A-Ayala Road Poblacion San Pascual
Batangas
Email Address: **********@*****.***
Contact No: +639*********
Career Objective:
Seeking a position utilizing my years of experience in sales and promotions of various products
from garments to fashion. Well experience in handling cash register machine both manual and
computerized.
Personal Information:
Birth Date August, 09 1969
Gender Female
Nationality Filipino
Passport EB5217466
Date of Issued April 22, 2012
Date of Expiry April 22, 2017
Marital Status Seperated
Professional Experience:
October 26 2010 – September 29 2012 Cashier
GUCCI 360 Kuwait
Luxury Goods Kuwait
Al Zahra Khaitan Kuwait
Job Profile:
Management of credit cards like Knet, Master Card, Visa Card, American Express, Diners
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Club etc.
Collects payments by accepting cash, making change for cash customers.
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Balances cash drawer by counting cash at beginning and end of work shift.
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Ensure that incoming profits were accurate and correct; aided in promoting the
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establishment through professional formalities.
Maintain checkout operations by following policies and procedures, reporting needed
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changes.
Maintains safe and clean working environment by complying with procedures, rules and
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regulations.
Contributes to team efforts by accomplishing related results as needed.
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To support the customer services team to ensure that the company delivers exceptional
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customer service at all times.
To give the Villa Moda Customer a professional and enjoyable shopping experience and
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other assistance to the customer in after sales process.
September 2002 – up to 2005 Sales Associate
Villa Moda International Co., Kuwait
Shuwaikh, Kuwait
Job Profile:
Plan and prioritize personal sales activities and customer prospect contact towards
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achieving agreed business aims, including costs and sale – especially managing
personal time and productivity.
Monitor and report on market and competitor.
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Attend and present at external customer meetings and internal meetings with other
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company functions necessary to perform duties and aid business development.
Performs proper cashiering procedures and customer service.
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Maintains records and reports as required.
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Bring new clients to the business.
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Assists customer with the merchandise selection and purchase decisions.
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Provide feedback and make recommendation to the Store Manager and Supervisors
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on sales, merchandise, stockroom and customer issues.
Maximize sales by developing a loyal client database and developing client relations.
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March 2001 – 2002 Sales Asst
D&H Mango Int’l. Kuwait
Company Industry: Fashion
January 1996 - 2000 Sales Asst/ Cashier
M.H.Alshaya Co. W.L.L.
Nugra, State of Kuwait
Company Industry: Fashion
Job Profile:
Responsible in sales of different kinds of garment from baby (boys and girls) mans and
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ladies wear.
Daily inspection of display, product requisition and involved in weekly and monthly
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inventory.
Well familiar in using manual, digital and computerized cash register machine.
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To assist the customer in a very respectable manner, gives the best customer service.
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Assisting and promoting the product to the best of mu knowledge.
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Create the appropriate atmosphere in line with the prestigious image of the store.
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Delivers exceptional customer service to enhance company sales and reputations.
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Share expertise with the sale workforce.
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March 1993 – 1995 Daitless Restaurant / Kuwait
Waitress
Strengths:
Time management skills, hard work and energetic.
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Commitment and determination to complete any task within the given time flame.
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Education background:
Elementary Julian A Pastor Memorial School
High School Batangas National High School
Under Graduate
Languages: English
Arabic
Filipino
Professional Skills: Computer Skills
Ms. Word
Ms. Excel
Data Entry
Internet
Windows
Declaration
I hereby declare the above said information is true to the best of my knowledge and belief.
Elvira F.Ferry
Contact this candidate