Technician Network

Charles Tolliver

IT Network Support Technician

Oak Park, IL

***********@*****.*** - 708-***-****

To obtain a position with a growing company that will allow me to utilize my acquired skills in an environment

that also offers me the opportunity to learn new skill sets.

WORK EXPERIENCE

IT Network Support Technician

Charity In The Community - Chicago, IL - January 2013 to August 2013

Responsibilities

• Network User Account Management and Desktop PC support;

I provide support for this medium sized Windows Server 2003 and 2008 networks for this

non-for-profit. I also supported the Windows XP and Windows 7 clients for this network.

Created user accounts, created security groups, assigned permissions, added client

workstations to the network.

• I also diagnosed client Laptop/PC troubles and resolved network access. I also added an

Active Directory Domain Controller to the network and configured applicable file services

for the network design. I also diagnosed client computer remotely on the network using

Windows Remote Desktop application and created hardware profiles for laptop clients.

I also was responsible for diagnosing and resolving Wireless LAN access to the network.

Accomplishments

CITC IT Training Center: Chicago, Il 2013

Completed the rigorous hands on IT Network Technician training program

Skills Used

CompTIA A+ qualified IT Technician

MCSE Server knowledge skills and experience

Excellent written and verbal skills

Understanding of computer/network concepts and terms

A+ Certified

Contact this candidate