Manager Office

Donna Giannone

** ******** ******

Toronto, ON

M9M 1E2

416-***-**** **************@*******.***

PROFESSIONAL OFFICE SECRETARY/ RECEPTIONIST

PROFESSIONAL QUALIFICATIONS

Proven experience in various fast-paced office environments.

Computer literate in office programs.

Experience Medical Office Manager.

Responsible for reception duties: booked patient appointments, specialist referrals.

Booking experience related to office duties and client services.

Performed daily operations pertinent in an office environment.

Proven experience as the sole administrative person in a medical office.

Accurate typing of legal reports and forms.

Payroll, calculating deductions, accounts payables/ receivable.

Able to work both independently and as a member of the team.

Excellent attendance record.

Quick learner who valuables learning opportunities.

Proven abilities to work effectively in fast-paced diverse settings.

EMPLOYMENT AND CLERICAL EXPERIENCE

Administrative Assistant/Office Secretary

GWP Wedling/Fabricators 2010-

P resent

Answering and directing calls

Invoicing/ accounts payable/receivables

Ordering shop and office supplies

Payroll, Banking

Office Administration/Secretary Jul. 2009 – Nov. 2010

Forest Contracting Ltd. B rampton, ON

Reception, Paging, Directing calls.

Invoicing /payroll /assisting with accounts payable and receivable

Ordering supplies.

Resume page 2 Donna Giannone 416-***-**** **************@*******.***

EMPLOYMENT AND CLERICAL EXPERIENCE CONT’D

Medical Secretary Office Manager Nov.1997 - May 2009

Dr. R.J. Chaban, Otolaryngologist/Surgeon North York, ON

provided both clerical and administrative support

coordination and implementation of office procedures

Answering phones, returning messages, surgical bookings

Patient referrals/follow-up procedures, OPD bookings and tests

Ohip, Wsib and all third party billings. Ohip reconciliation, and error reports.

Medical Secretary/Office Manager Jul. 1985 – Oct. 1997

Dr. B.R. Kinash,M.D North York, ON

Managed/supervised all staff.

OHIP billing / Accounts receivable and payable.

Payroll, including deduction calculations. Banking.

Scheduling staff and patients. Answering and booking calls.

Tracking and ordering of office supplies, government supplies.

EDUCATION

2010 RTS Canada Toronto, ON

Hospital Ward Clerk Certificate

1985 Shaw Colleges Toronto, ON

Medical Secretary/Secretarial Diploma

1984 Nelson A. Boylen Toronto, ON

Secondary School Graduate Diploma

REFERENCE AVAILABLE UPON REQUEST

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