Engineer Manager

HAING KIM

*** ******* ****** 508-***-**** (M)

Leicester, MA 01524 ********@*****.***

SUMMARY

. A Certified Tester (CTFL), Senior Software QA and QA lead/manager

with over 16 years of diversified experience.

. Built SQA team from scratch and improved overall quality from 90

defects to 5 defects per month in the pre-market process by added

more test coverage, automated installation process and complaint/CAPA

process.

. Experience defining tasks, allocating resources, establishing

milestones, prioritizing work and product defects and communicating

status during the product release cycle.

. Managed on/off shore teams, plans, and coordinated activities of

projects.

. US Citizen/Bi-lingual (Korean).

TECHNICAL SKILLS

o Software: Quality Center, Clearquest, JAVA, .NET, SQL, SQL

developer, Visual Basic, TestLink, Test Manager, SharePoint, Manage

Engine, ReqPro, Quick Test Pro, JIRA, Redmine, Jenkins, SVN, GIT,

Wiki, MS Office, Remedy, BugZilla, and BugTraq.

o Operating Systems:

Linux, UNIX, VMware, Win 2003/2008/2011/2012, Winow7 and 8, Vista.

PROFESSIONAL EXPERIENCE

QualiTest (Client- Stratus Technologies), Maynard, MA 8/2013 - 3/2014

Sr. SQA/System Engineer

. Participated in all phases of the development cycle include configuring

and verifying Virtual Machine, Fault Tolerance systems, network, and

storage systems in Windows and Linux environment.

. Isolated and duplicated software failures, produced detailed reports of

verified and suspected problem areas, verified fixes for reported

problems and produced reports of completed testing.

. Conducted across a variety of different hardware and software

configurations.

Care Everywhere, Natick, MA 3/2011 - 5/2013

Sr. SQA Engineer / SQA Manager

. Plan, estimate, track, and deliver multiple medical device and health

care software releases per year.

. Lead, manage, and mentor the QA team.

. Coordinate with Product Management, Development, Operations teams.

. Improved overall quality from 90 defects to 5 defects per month in the

pre-market and post-market process.

. Managed Quality Management System (QMS) process include complaints and

CAPA. Performed internal audit for ISO/FDA.

. Contributed to the development of project and release documents; and

assisted in the preparation of test estimates and project schedules.

. Proactively managed to assigned schedule and reports status against plan;

oversees the work of other team members.

. Identified automation opportunities and validated actual against expected

results.

. Participated in all phases of the development cycle include defect

tracking to ensure delivery of high quality products.

. Wrote and executed test plans, test cases, and test scripts to simulate

actual implementation scenarios.

. Performed function-level and system-level of Web application, client and

server applications. Set up various test stations and managed our testing

environment in support of a variety of stress and regression testing.

. Participated in test plan/test case/test script walkthroughs and

suggested changes, efficiencies within or between projects.

. Input to design specifications and software reviews.

Accenture (EMC), Southborough, MA 8/09 - 1/11

Sr. Software QA Engineer / QA Lead

. Performed manual, unit, functional, systems integration, system test,

Regression, End-to-End, Web based, and front-end testing.

. Managed on/off shore team.

. Wrote and executed test plans, test cases, and test scripts to simulate

actual implementation scenarios.

. Defining tasks, allocating resources, establishing milestones,

prioritizing work and product defects and communicating status during the

product release cycle.

Invensys Foxboro Corp. Foxboro, MA 8/03 - 11/08

Sr. Software QA Engineer

. Provided input into project/release data needs and defined, developed,

and maintained test scripts and test data.

. Proactively escalated issues, problems, status to the QA Manager and

alerted/communicated with team on items of impact to ensure adherence to

QA test schedule.

. Set up test environment to simulate client deployment environment.

Diagnosed broken builds and troubleshot test environment issues for the

group which resulted in reducing the test time by 15%.

TAC Worldwide (SUN Microsystems), Burlington, MA

Sr. Software QA/Test Engineer - Contract 4/03 - 8/03

Execute load and stress testing to ensue scalability and performance

requirements/standards are met.

Actively engage in various forms of unit testing, integration testing,

system testing, negative testing, and performance testing, and evaluation

activities throughout the development life cycle.

Designed, executed, and updated test plans, test specs, configured

systems to run our product under different Solaris operating environments

and configurations, tested firmware and software, assessed overall

quality of my areas.

EMC CORPORATION, Westborough, MA 10/00 - 12/02

Sr. Software QA Engineer

. Installed, configured and debug software, hardware, and systems necessary

for testing - SAN/NAS/DAS test bed and Regression/Legacy Test Bed to test

more than twenty EMC software.

. Manual (Web applications, Client/Server, GUI, and CLI), automated,

acceptance test and ad-hoc test with an advanced degree of reliability

and efficiency. Created and executed automated tests; verified software

functionality and analyzed results.

. Maintained the change control process, and performed all functional and

systems testing.

QUANTUM CORPORATION, Shrewsbury, MA 10/96 - 10/00

DIGITAL EQUIPMENT CORPORATION, Shrewsbury, MA 9/84 - 10/96

Principal Software QA Engineer / Project Lead / Hardware Test Engineer

. Project leadership for various size QA projects. Identified resource

requirements, coordinated training, and evaluated automated testing.

Participated in QA improvement projects.

EDUCATION

BS in Electrical Engineering, Soowon University, South Korea

Computer Science, Western New England College, Springfield, MA

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