Customer Service Information Technology
Resume:
La’Tara McCrary
****Parke Ave
********@****.***
Objective
To obtain a position that will enable me to use my strong organizational
skills, and my customer service experience can be utilized to improve
customer satisfaction.
Dollar General 2011
Employment
Present
Customer Service Representative
1. Assist Customers with all purchases
2. Provide fast friendly customer service
3. Stock and maintain busy retail store
Books A Million 2004 2011
Customer Service
1. Assist customers with online orders.
2. Assist the customers locate items in the store.
3. Answer telephones; take customers orders over the
phone.
Assist with customer complaints, refunds and exchanges.
Sale Book Specialist
4. Maintain and stock sale book section of the store.
5. Inventory
6. Alphabetize books in section of the store.
7. Remain knowledgeable of products, current sales in the
store.
University of Phoenix 2013
Education
Bachelor of Science in Information Technology
Current Student
Associates of the arts: Information Technology 2012
2004
Albany Technical College
Cosmetology
Degree Obtained 6/2004
Skills Excellent working knowledge using Microsoft Excel,
•
WordPerfect, Microsoft Word.
More than 7 years’ successful experience in customer
•
service /retail.
Strengths in problem solving.
•
Ability to work well with people.
•
References Available upon request
Contact this candidate