Customer Service Manager

Eric Lindberg

Charlotte, NC

**************@*****.*** - 704-***-****

WORK EXPERIENCE

Manager

Cafe 100 - Huntersville, NC - 2007 to Present

Meet, greet and served patrons in an award-winning dining experience

+ Listen and respond to customer needs in a high capacity manner

+ Work closely with teammates to deliver excellent customer service in a fast-paced environment

Manager

Aqua Tech Pool Management Group - Charlotte, NC - 2004 to Present

Manager in charge of staffing, training, safety and compliance with clients expectations

+ Respond and cooperate with clients for safe and reliable community facility experience

+ Recruit employees and evaluate subordinates performance

+ In charge of Pool and Spa Safety Compliant Act initiatives including installation of components company wide

+ Effective member of team responsible for efficient preparation and closure of all facilities managed by Aqua

Tech Pool

Management Group for beginning and end of season operations

Service Technician

Systems by Design - Charlotte, NC - 2007 to 2010

+ Supporting installation of home and commercial security systems

+ Set-up premium sound systems, closed circuit video, and satellite systems

+ Ensure that client is satisfied with service, including teaching how to operate system

EDUCATION

Bachelor of Arts in Communications

The University of North Carolina at Charlotte - Charlotte, NC

January 2010 to May 2013

Associates in analysis and evaluation

Central Piedmont Community College

May 2007 to December 2009

SKILLS

+ Experienced working with the public in various services + Enjoy working as part of a team, efficiently

delivering a final product + Knowledgeable of various Microsoft Applications and personal computer usage

ADDITIONAL INFORMATION

Experienced working with the public in various services

+ Enjoy working as part of a team, efficiently delivering a final product

+ Knowledgeable of various Microsoft Applications and personal computer usage

Contact this candidate