Cecelia Moon, M S IT, MSP M
**** ***** ******* **. * ishop, GA 30621 706-***-**** ********@*********.***
Service Desk Analyst
/ R DBMS D EVELOPMENT E NTERPR ISE I MPLE MENTATIONS SYSTEMS E NG INEER I NG
SOFTWARE
Highly skilled and accomplishment driven IT professional with 17 years experience
and proven results for delivering growth initiatives based in solid business and economic
value.
Deliver exceptional t echnical, analytical and problem solving skills that provide consistency,
reliability and confidence.
Business strategist: p lan and manage projects a ligning business goals with technology
solutions to drive
process improvements, competitive advantage and bottom-line gains. D evelop strategies to identify
and utilize new markets, new technology; providing a holistic and analytical approach for maximum
i ndustry effectiveness.
Excellent communicator: leverage technical, business and financial intelligence to
communicate effectively with client executives and their respective teams.
Skills Summary
P roject M anagement: I T P roject L ifecycle: Value-Added Leadership:
Custom Software Development Requirements Analysis/Planning Cross-Functional Supervision
Database Design (RDBMS) ROI Analysis/Cost & Budgeting Team Building & Mentoring
System Migrations/Integrations Change & Compliance Client, Business & IT Planning
Enterprise / CRMS M anagement Change & Quality Management
I mplementations Testing/QA/Rollout/Support Lead/Manage/Implement
System Migrations/Integrations Troubleshooting/Security/Install
Analytical BI Solutions ation
C areer
Atlantic Systems Inc. Columbus, Ga. October 1997-
P resent
Support/ Management / Software Application Engineer
Designed and developed the Southeast Regional office policies and procedures; successfully
i mplemented a comprehensive support environment for customer retention; Implemented a
CRM system for customer quality and retention. The business development solutions increased
t he customer base by 60% and sales by 1.5 million
Achievement H ighlights:
• Lead teams across broad technical, financial and business disciplines; focused teams on
business
objectives; t racked progress and project milestones, m it igated r isk factors via financial and
s tatistical data analysis.
• Defined processes and tools best suited to each project; Utilized varied approaches
depending on project specifics and client goals; creating detailed project road maps, plans,
schedules and work breakdown structures.
I T Projects/ Contractual / 2008 th ru 2012
Systems Engineering: Noorali: (Atlanta, Ga.) P roject Manager / O rganized a team and
coordinated the IT related requirements to open three new retail store locations.
I mplemented Inventory relieving, sales and purchase movement solutions via SDLC phases
to control and implement designed solutions. Projects completed on schedule and u nder
b udget, generating $1 to $3 million in annual sales.
Database Developments: JAG Probation re: Athens-Clarke County Probation
Department : (Athens, Ga.)Project Manager /Developed coordinated and implemented the
data entry plan for county judicial cases and sensitive data t ransfer. Program launched
w ithout organizational inter ruption. Project successfully completed 14 days ahead of
schedule, offering a 97% t ransfer accuracy rate and came in u nder b udget by $11,400.00.
System I ntegrations/Migrations: G reen’s Corporation : (Columbia, S.C.)Project
M anager / S imultaneously opened two retail locations for a coordinated store opening.
Coordinated the IT related requirements for the inter-connection of both store locations.
I mplemented Inventory relieving, sales and purchase management solutions via SDLC
p hases to control and implement the designed solutions.
T he project successfully completed on t ime and w ithin budget; generating $1 to $3 million
i n yearly sales.
Enterprise Implementations: JAG Probation : (Southeast)/ P roject Manager Performed
on-site analysis and system configuration requirements for project development and
acquisition of eight separate locations. Developed and delivered documentation of IT
a rchitectures, r isks assessments, security and operational assessments for new program
i mplementation. The project successfully completed three months ahead of schedule and
s tayed on budget of $15,000.00.
E ducation/ Affiliations
Master of Science in Management (currently attending/ expected 2014) K aplan
U niversity
Master of Science I nformation Technology (2012) Kaplan
U niversity
Bachelor of Science, I nformation Technology (2010) Kaplan
U niversity
Summa cum Laude /Golden Key Awards for excellence / Member of National Society of
Collegiate Scholars / Member of Alpha Beta Kappa National Honor Society / Member of Iota
S igma Tau Honor Society
Bachelor of Science in Criminal Justice U GA (1996) Columbus State
U niversity Columbus Ga.
M ember of the Project Management I nstitute (PM I) currently working towards PMP
certification completion expected by 2014 / Member since 2010.
Oconee County Board Member, Bishop, Ga.
Online Portfolio Available, link provided upon request.
1010 Elder Heights Dr. B ishop, GA 30621 706-***-**** ********@*********.***