Customer Service Sales

Erika Tristan

**** ******** ****, ******, ** ****9 Email: *************@*****.***

Cell: 956-***-****

Career Objective

Establish an administrative or sales position on a leading customer service team that will allow me to utilize my professional experience to succeed in providing outstanding customer satisfaction and building positive business relationships.

Professional Experience

Chili’s Foodserver /Key Member Nov 2011- Feb 2014

Woodlands, TX

* Responsible for providing outstanding guest dining experience and serve over 30 guests/shift

* Promoted to Key Staff member position to assist as member of management team during peak periods to oversee overall success of shift

* Accountable for all cash handling transactions

Wells Fargo Teller Nov 2011- May 2012

Spring, TX

* “Top Teller” Award, 2012

* Five-time “Perfect” Customer Service Surveys, 2011-2012

* Maximum Quarterly Sales Bonus for “WOW” Performance on Customer Relations

* Supported daily ATM maintenance and cash procedures

Dillards Sales Associate Aug 2010- Jan 2011

Brownsville, TX

Tony Roma’s FoodServer Aug 2008- May 2011

Brownsville, TX

Professional Qualifications & Skills

• Proficient Cash Handling

• Outstanding Up-selling Sales Associate

• Engaged Customer Relationship Builder

• Bilingual (Spanish) Professional Language

• Excellent Organization/ Documentation and Time Management Skills

• Experienced in Microsoft Applications (Word, Excel, Powerpoint)

• Practiced in various POS and Financial Accounting systems

Education

University of Texas- Brownsville Aug 2008- May 2011

Brownsville, TX

Certification as EMT-B (School of Allied Health)

Professional References

Pleased to provide upon request.

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