Customer Service Administrative Assistant

Dedicated and technically skilled business professional with a versatile

administrative support skill set developed through experience as a

secretary, administrative assistant, and office clerk.

Key Skills

Customer Service

Cash Handling

Multi Line Phones

Microsoft Word

Collections

Record Management

Scheduling

Filing

Office Equipment

Fax, Scanner, Copy Machines

Teambuilding

Ability to Learn Quickly

Experience

* Trinity Dental, Cleveland, TX

2012 - 2013

Receptionist

As receptionist, I maintained customer service, busy and multiple phone

lines, billing, insurance, filling, collections, checking in and out

patients, and treatment plans.

*Security Waste, Cleveland, TX 2008 - 2012

Secretary

As receptionist, I served as executive assistant to the management team,

handled a busy phone system, functioned as primary liaison to customers,

and ensured a consistently positive customer experience.

*Executive Security, Houston, TX 2005 - 2008

Security Guard

Responsible for customer service, verifying identification for runway

clearance, and taking care of all vehicle inspections.

*Super Cars Inc., Springfield, MO 2003 - 2005

Secretary

Responsible for all office functions including but not limited to customer

service, phones, billing, collections, filing, and preparing the paperwork

for title transfers and sales.

*Cox South Medical Centers, Springfield, MO 1999 - 2002

Radiology Assistant

Responsibilities included answering phones and scheduling appointments for

patients. I also assisted in getting patients ready for the technicians,

hanging the x-rays for the Radiologist, and assisted technicians during

exams.

Education

Graduated Logan-Rogersville High School in 1999.

Excels in resolving employer challenges with innovative solutions, systems,

and process improvements. Proven to increase efficiency, customer

satisfaction, and the bottom line.

References available upon request

Contact this candidate