Customer Service Data Entry

Brittney C. Lawson

***** *********** **. ***. ****

Houston, Tx. 77077

***********@*****.***

Message: 682-***-****

Objective

To obtain a position where I can maximize my skills.

Abilities

5- 6 yrs. of customer service experience.

Extremely productive in a high volume, high stress, environment

Self- starter with a can do attitude.

Employment History

Guest Liason

June 2013-January 2014 DFW Airport, Dallas, Tx.

Handling inbound and outbound calls, Receiving payment and resolving issues concerning Toll

Tags. Data entry: NTTA, Microsoft Outlook, Microsoft Words, Excel

Agent Specialist

November 2012-January 2013 Trans America Ins., Bedford, Tx.

Licensing; Agent preparation, Date entry: Excel, Microsoft Word, Apoint Pak

Customer Service

September 2012-September 2012 Auto Nation, Irving, Tx.

Telephone sales, Supply inquiry

Loan Specialist

June 2012-August 2012, Beal Bank, Plano Tx.

Data entry, file search, determine document type

Front Desk Agent

August 2010-June 2012, Clarion Hotels and Suites, Monroe, La.

Registered guest into the system of the hotel. Demonstrated the ability to maintain composure

and work efficiently in a fast-paced environment while preserving strict confidentiality.

Proceeded with basic office skills such as: Filing & Data Entry, Customer Service & Relations

& Problem Solving. Also, have the ability to use Computer Operations (10-Key) & Type (40-

50wpm)

Collections agent

April 2010- May2010 CPSI Monroe, La

Making outgoing calls to patient/guarantor to receive payment on their account.

File Clerk

March 2010 – April 2010 Workers Compensation, Monroe, La

Data entry, filing folders, answering phones, assisting customers at the front desk

Sales Associate

February 2009 – January2010 JC Penney Inc. Ridgeland, Ms

Meet and greeting customers, Completing financial transactions. Also locating

And retrieving merchandise.

Teller

May 2008-November 2008 Chase Bank, Monroe, La

Customer account, financial transactions,

Sales Associate

July 2007 – May 2008 JC Penney Inc. Monroe, La.

Meet and greeting customers. Completing financial transactions. Locating

and retrieving merchandise.

Education

Ouachita High School Monroe, La,

Diploma, May 2007

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