Customer Service High School
Resume:
Cell 905-***-****
Teaelle Bos
**.***@******.***
Objective
I have recently returned to the Hamilton/Burlington area and am seeking to obtain a challenging
position in which I can utilize my existing skills and experience and develop new ones. I desire to
work in an environment that values hard work and will provide me with the opportunity for
growth and advancement based upon my achievements.
Skills and Attributes
Having successfully completed my higher education in 2011 I am a qualified Child and Youth
Worker complete with ancillary training required to safely perform the position. My passion is
working with children and young adults under stress, which is evidenced by my many volunteer
activities including a work period in Africa where I assisted young children and their mothers.
In addition I have cultivated excellent organizational and business management skills via the
varied positions I held in the private sector while supporting my years of educational pursuits. I
pride myself on my organization and attention to detail when completing a task.
Exceptional organizational skills.
Experience with public relations, using comprehensive verbal and written
communication.
Excellent time management and ability to work under pressure.
Team player, hardworking, and a quick learner.
Ability to work independently with minimal supervision
Employment History
Year Employment Notes
Scale House Operator – Weighed trucks in and out,
2013 KPM Industries
handled cash/card transactions, completed daily sheet
Office Administrator - Updated and restructured office
Uptown Sports
Management Inc. systems, filing, organizing, payables, answering phones,
2012- general office cleanup, welcoming clients, typing
2013 contracts.
Claire’s 3 Key Holder - Sales, open and closing of store
rd
Responsible for handling cash flow, deposits.
Oasis Pool and Spa Assisted the office manager with filing, organizing,
cleaning and payables.
Stream Global Customer representative for Bell Canada, receiving high
Services scores for productivity and customer satisfaction.
Hardknocks 365 Child / Youth Worker. Assisting children under stress and
London Children's at risk.
Connection
34 London Street N, Hamilton,
ON L8H 4B3
Cell 905-***-****
Teaelle Bos
**.***@******.***
2008- Sobeys Various part time/seasonal jobs while in school, held
2011 Gold Rush multiple jobs at one time.
(most recent Athlete's World Received recognition through increasing responsibility
to earliest)
Bluenotes within many positions.
Campus Crew Skills mastered include: retail cash, customer service,
(seasonal) inventory control, accounts payable and receivable,
Calendar Club document control.
(seasonal) Many of these jobs required stamina accompanied by a
Wendy's positive attitude, which were consistently delivered.
Burlington
Garden's
Retirement
2005- Harveys Part time while in high school, worked at counter and
2006 behind the scenes. Recognized for excellent time
management and customer service skills.
Volunteer Experience
Queen Mary 2010 - Taught hip-hop style dance to approx 25 students
Public School 2011
Aboriginal 2010 - Led interactive student tours in various activities
Festival 2011
Ghana, Africa 2010 Worked with children in two orphanages, taught at three
schools (Grade 1-12), assisted in maternity home.
Tim Horton’s 2004 - Volunteered annually at the Perry Sound camp for children
Children’s Camp 2008 faced with challenges. Duties varied from pitching in on
renovations to working with large groups of children
Field Placement
Rose City Child Care Worked with students with behavioural issues, whom have
Bridge Worker been temporarily removed from their regular classrooms, and
Program Assistant placed into a revised classroom setting
Queen Mary Advisor Worked with at-risk youth, counselling and getting them
Middle involved in appropriate extracurricular activities and lifestyle
School changes. Organized and ran a “Girls Group” for those who
were labelled at-risk, encouraging self respect and self
esteem.
Assisted teacher with learning activities, lessons, reading aloud
Ryerson Co-op
to children, reading, writing, creating crafts and outdoor
Public School Student
activities.
(JK/SK)
34 London Street N, Hamilton,
ON L8H 4B3
Cell 905-***-****
Teaelle Bos
**.***@******.***
Certificates and Diplomas
2011
Niagara College Child and Youth Worker Diploma, Counselling for Human
Services Diploma, ASL II
2011
Brock University Humanities, part-time studies
2008
Aldershot High School Ontario Secondary School Diploma
2012
Smart Serve Certified to safely and responsibly serve alcohol.
2012
Emergency First Aid and Maintain up to date first aid / CPR
CPR “A”
2011
Non-Violent Crisis Have utilized in some of my volunteer environments
Intervention
2006
Healthy Child Knowledge of health and welfare requirements of
Development children
2008
Ontario Drivers Licence Fully insurable
Interests
I am a very active individual who enjoys music, reading and all forms of physical activity,
currently training for a 5km obstacle race.
References
Jenn England JoAnne Kennedy Sherra Zulerons Jillian McKay Drew Collins
Former Former Co- Personal Former Former
Employer Worker Reference Supervisor Supervisor
519-***-**** 905-***-**** 905-***-**** 780-***-**** 905-***-****
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