Manager Sales

Rodney L. Brown

*** * ********* ** #***, Norman, OK 73072

P: 405-***-****

Email: **********@***.***

SUMMARY OF QUALIFICATIONS

Accomplished management professional with 13+ years of diverse and comprehensive experience. Expertise includes:

• Developing and implementing policies and procedures to improve productivity, safety, quality, and efficiency

• Consistent record of reducing costs and spending

• Improving operations and implementing Six Sigma processes

• Service and sales departmental management focusing on sales growth and customer satisfaction

• Creating and managing departmental budgets and overseeing capital expenses and projections

• Execution of Federal and State Environmental Health and Safety compliance

Managerial/Business skills include: Productive team leadership, organizing resources, project management, and effective

coaching, teaching, and training. Considered a high energy leader with a reputation for integrity and quality. Team

oriented with excellent interpersonal communication skills.

PROFESSIONAL EXPERIENCE

Production Management

• Responsible for 58 employees working over two shifts which included hiring, terminations, 90 day and annual

reviews, wage increases, and documented disciplinary measures

• Managed a $2 million dollar annual budget including P & L responsibility, capital expenses, monthly estimates,

and yearly projections

• EHS Manager – directed and managed the Environmental Health and Safety programs including OSHA

compliance

• Trained all production personnel through the implementation of Job Safety Analysis program

• Oversaw the development, management, and implementation of all EHS programs including HAZCOM, Confined

Space, Lockout/Tagout, Bloodbourne Pathogens, Personal Protective Equipment, Electrical Safety, Machine

Guarding, Safelift, Slips, Trips, and Falls, and Forklift training

• Established annual production wage scale including job classifications and wage guidelines

• Facilitated and created production flow in order to maximize efficiency, streamline processes, and minimize labor

and expenses

• Managed stockroom responsible for controlling material cost - second largest expenditure, efficient processing of

product, and adhering to appropriate stockroom procedures

• Executor of wastewater permit through the Oklahoma Department of Environmental Quality including monthly

and quarterly wastewater testing for adherence to applicable water quality standards

• Responsible for SARA Title III compliance

Operations Management

• Full Profit and Loss accountability for the performance at the Operations Center, including the immediate

reporting of accident, OS&D, and accident/cargo claims

• Troubleshooting and taking care of hot button issues arising during the course of a day which may involve

dispatch, safety, service, backhauls, customer, billing, payroll, or compliance issues

• Work with the customer for planning purposes, pro-active problem solving, and delivering superior customer

service

• Implement and execute safety and compliance strategic and tactical initiatives, drive accountability for safety and

compliance, and meet or exceed all safety performance metrics

• Answer employees’ general questions with regard to benefits, retirement, personnel policies, standard operating

procedures, payroll and other human resources related concerns

Distribution Management

• Facilitate distribution of products in order to maximize efficiency and ensure timely delivery

• Perform audits ensuring adherence of all safety guidelines, OSHA compliance, and company regulations

• Adherence to Good Manufacturing Practices (GMP’s), Hazard Analysis & Critical Control Point (HACCP), and

DuPont STOP Safety Program

• Execute product quality checks throughout process flow in order to meet all appropriate standards

• Conduct all safety training of distribution employees

• Review work schedules and manage employee duties in order to improve productivity and work completion

• Responsible for employee disciplinary measures and execution of attendance policy

Service Management

• Led a team of eleven service sales representatives to annual sales of $5.2 million

• Ranked fourth of 47 service managers in Peak Performance Rankings encompassing 15 categories within the

Southwest Group

• Leveraged relationships with customers to negotiate service agreements, sell incremental products and services,

and achieve total customer satisfaction

• Oversaw cross-sell campaigns and product launches to strengthen overall product penetration within accounts

which led to a 96% customer retention rate throughout FY ’02-‘03

• Reorganized the routing structure for 27 daily delivery routes promoting efficiency and minimizing fuel costs,

truck maintenance costs, and overtime pay for service sales representatives

• Responsible for annual projections for service department which included monthly estimates

• Compiled all reports for entire service department ensuring accuracy and timely reporting

WORK HISTORY

• Presentation Manager, Petsmart, Norman, OK:2013

• Operations Manager, GreatWide Dedicated, Oklahoma City, OK:2012

• Distribution Supervisor, Sara Lee Bakery, Oklahoma City, OK:2011

• Production Manager, EXAKT Technologies, Inc., Oklahoma City, OK:2010

• Plant Manager; Service Manager, Cintas Corporation, Oklahoma City, OK:2000-2009

EDUCATION

Bachelor of Arts in Economics, University of Central Oklahoma, Edmond, OK, 2000

• 3.14 Overall GPA

• Men’s Baseball (1999-2000 seasons), Team Captain

Associate’s Degree in Secondary Education, Eastern Oklahoma State College, Wilburton, OK, 1998

• Men’s Baseball (1997-1998 seasons)

PROFESSIONAL DEVELOPMENT

• OSHA 10 Hour General Industry Health and Safety Training Course; OSHA Recordkeeping

• Six Sigma

• Dale Carnegie Leadership Training Course

• DuPont STOP Safety Program

• Siemens Electrical Safety Training

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