Customer Service Manager

Zafra, Joyce Anne G.

#** ******** **., ******* ***** City 1300

Contact Number: 8513825 / 091******** / 091********

Email: *****.****@*****.***

Objective

To excel in chosen field of endeavors.

A very simple concept but one of the hardest things you'll ever do. Long hours and certain personal

sacrifices necessary to attain goals in short period of time.

Personal Infor mation

Age : 20

Birthday : August 21, 1993

Birthplace : Pasay City

Religion : Roman Catholic

Height : 5”

Weight : 146 lbs.

Father : Zafra, Crispin M.

Occupation : Aircon Technician/ Electrician

Mother : Zafra, Meligin G.

Occupation : OFW

E ducational Back ground

2010 – up to present Adamson University

900 San Marcelino St., Ermita Manila

2006 2010 Pasay City East High School

E. Rodriguez St., Malibay Pasay City

1999 2006 San Juan Nepomuceno School

826 Apelo Cruz Ext., Malibay, Brgy. 174, Pasay City

Employment Back ground

September 2013 – up to present

Convergys Phils. Corporation (Glorietta 5)

Part time Customer Service Associate

April 2013 – June 2013

Satellite Office of Senator Ferdinand Marcos Jr.

Intern

April 2013 – May 2013

Aegis People Support (Makati)

Part time Ramp Agent

S kills and Hobbies:

Bachelor of Arts in Political Science

Maintain excellent interpersonal communication, time management and problem resolution skills.

Able to speak Tagalog, English and little bit of Spanish.

Knowledgeable in MS Office and Internet Browsing

Little knowledge about MS DOS and HTML

Character Reference

Rachelle Seña

Account Manager

EPSON Philippines Corporation

+639*********

Eduardo Nacario

Back end Supervisor

Amkor Anam

+639*********

I hereby certify that the statement above made in this application is correct and complete to the best

of my knowledge.

ZAFRA, JOYCE ANNE G.

Applicant’s Signature

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