Business Administration
Resume:
Mariah L. Hernandez
*** ****** **, ****** **, ***06
*****************@*****.***
OBJECTIVE:
My desire is to find a challenging position in a professional setting in which to learn new skills while utilizing my
educational experiences, to improve my current abilities. I want to help contribute by brining innovative ideas and a fresh
perspective.
EDUCATION
Associated of Art in Business Administration
Northwest Vista College
• Awarded a grant from 2009-2011, recognizing academic achievement
• Major GPA 3.0
• Total Hrs: 75
• Accounting 1& 2
• Business principles
• Public speaking
• Macro/Micro Economics
• Business information Systems
Business Degree Major Expected Graduation Date: Dec
2014
UTSA University, San Antonio TX August 19 2011-
Currently
BUSINESS SKILLS
• Proficient in Microsoft office (word, excel, PowerPoint, publisher, outlook, publisher, OneNote)
• Effective Customer Service Skills
• Strong Analytical/Creative Thinking
• Strong organizational and communication skills
• Honest and reliable individual with an ability to work independently or in a team environment.
PROFESSIONAL EXPERIENCE
Chili’s Hostess November 2011- September
2013
12503 IH-10 West San Antonio, TX 78249
Earl of Sandwich Cashier and Maker August 2007-
September 2008
5238 De Zavala Rd Suite#114 San Antonio, TX 78249
Clark High School Credit Union Bank August 2008- June
2009
5150 De Zavala Rd San Antonio, TX 78249
PROFESSIONAL RESPONSIBILITES
• Provided Outstanding Customer Service with a "can do" attitude.
• Monitored and maintained the Quality of all of the prepared products.
• Supported the highest level of Store Cleanliness and Sanitation.
• Worked under general supervision and was accountable for delivering superior customer service in basic
banking services.
Professional References Upon Request
Mariah L. Hernandez
105 Retama Rd, Boerne TX, 78006
*****************@*****.***
• Resolved customer issues and/or complaints in a professional manner.
• Collaborated with team members to resolve issues and/or identify when to escalate to management for
assistance, as needed.
• Used and established procedures to carry out moderately complex work assignments.
• Answered and provided guidance to customer inquiries on product features and services.
• Maintains and adheres to all policies, regulations, guidelines, and procedures applicable to Teller Operations.
• Lead by example and helped to train staff and peers to meet the highest standards in the industry.
• Demonstrated reliability, a great personality, and ability to work in a fast-paced, high volume environment.
• Ability to work Flexible Schedules, including some nights and/or weekends.
VOLUNTEER ACTIVITES
HUMANE SOCIETY OF BULVERDE 2005-2006
Professional References Upon Request
Contact this candidate