Network Support

Ilghin Lazar B.Sc. SW (Hons)

**** ******** ******, ******, ** 60076

Email: ******@*******.***. Cell: 773-***-****

Graduated with a Bachelor of Science in addition to over nine years of

professional experience in IT management. I am a self-motivated, target

driven and an enthusiastic individual with very strong interest in ICT. My

aspirations include expansion of my existing IT skills, and the ability to

develop new ones. I have a patient and analytical approach to problem

solving. I am flexible, adaptive, and possess excellent organizational and

time management skills. I seek a career in a challenging environment where

my background and experience can be utilized effectively.

Education

1999 - 2003 B.Sc. SW (Hons) Computer & Information Systems Design

Kingston University Kingston

upon Thames

1996 - 1998 BTEC National Diploma Computer Studies

Uxbridge College Hayes,

London

1995 - 1996 BTEC First Certificate Information Technology Applications

Uxbridge College Hayes,

London

Work Experience

Nov 2007 - Feb 2014 Alec Reed Academy (ICT Network Manager)

Compton Crescent, Northolt, London, UB5 5LP

Accomplishment

. Managed the project management of two new extended

blocks.

. Specified all IT infrastructures from cables, switches,

access points, etc.

. Ensured current system is capable of managing the

additional users & workstations.

. Met with faculty managers, Academy managers and local

authority personnel to ensure requirements were met.

. Project completion was on time and with no downtime to

existing services.

Management

. Strategically managed a Microsoft and Apple environments

in addition to Cisco network infrastructure (including

switching, Firewall, wireless LAN and VOIP).

. Managed a team of two network support engineers.

. Maintained and managed the MIS database (SIMS.net).

. Responsible for the management of the ICT and refresh

budgets.

. Regulated software licensing within the academy.

. Actively involved in the ICT design, implementation and

integration of systems.

. Monitored the network security and ensuring the Every

Child Matters agenda is adhered.

Additional responsibilities

. Provided advice and guidance to teachers to ensure an

effective delivery of technology aspects.

. Provided effective technical, curriculum and procurement

advice and guidance across the Academy.

. Provided training to staff on best use of ICT technology

and equipment across the Academy.

. Overlooked the management of Building Management System

BMS, CCTV, Telephone (Avaya) and Access Control System

(SALTO).

. Involved with Academy management key members to develop

IT Disaster Recovery Strategy.

Mar 2004 - Oct 2007 Alec Reed Academy (ICT Technician)

Compton Crescent, Northolt, London, UB5 5LP

. Dealt with daily IT Helpdesk support matters.

. Maintained and managed Apple network.

. Prepared and allocated Software.

. Maintained the Wireless System.

. Looked after the infrastructure switches.

. Provided training to staff.

. Designed databases (MS Access) for the Academy.

. Supported MS Exchange 2003.

. Monitored Veritas Backup Exec

. Operated SharePoint Portal using MS Front Page

2001 - 2002 Amacom Technologies Ltd (Webmaster)

Acton Business Park

. Responsible for updating and maintaining the company's

website on a daily basis.

. Maintained and building websites for Amacom Technologies

Limited clients.

. Built and supported the websites designed using

Macromedia Dreamweaver and Macromedia Fireworks, and

browsing through HTML and JavaScript code to improve the

interface.

. Modified JavaScript code and alter the drop-down menus.

. Provided IT support by installation and upgrade of

computer software.

. Implemented user guides for customers using PowerPoint

and Publisher.

1997 - 2001 Bentalls Plc (Sales Assistant)

Ealing Shopping Centre, Ealing, London W5

. Advised, guided, and recommended products and directed

customers.

. Operated till points, cashing up at the end of the day,

arranging customer's product transfer, refunds and

exchanges of customer's product.

. Met weekly selling targets and achieved a certificate

for the "Best Performing Department" in the store.

Skills & Achievement

. Certified ITIL V3 Foundation in IT Service Management

(Candidate No.: EG30049840).

. Apple Certified Help Desk Specialist (MAC OS X 10.4).

. Risk Management (Principles and Practice).

. Computer literate - MS Office Packages, SQL *Plus,

Active Directory, DHCP, Exchange 2003 & 2010, Backup

Exec 2010, Symantec for Exchange, VMware, Oracle Form

Builder, Dreamweaver, Fireworks, CISCO Wireless Access

Points, CISCO Switches, MS IIS, MS SQL, VBA.

. Operating Systems: Windows 9x - 7, Windows Server 2003

and 2008, and MAC OS X.

. Methodologies - SSADM, PRINCE and PRINCE2, Soft and Hard

Systems Analysis, and Object Oriented Design.

. Programming languages including C++, JavaScript, Pascal,

COBOL and VBA.

. Confident organiser and punctual, achieving targets and

deadlines.

. Excellent customer care and communication skills.

Interests & Hobbies

I regularly play football and table tennis occasionally. I enjoy listening

to music, and socialising with friends. In my spare time I enjoy reading IT

related magazines and surf the Internet on different subjects to increase

my IT knowledge.

References Available Upon Request

Contact this candidate