Post Job Free
Sign in

Manager Customer Service

Location:
New York, NY
Posted:
February 23, 2014

Contact this candidate

Resume:

JAMES R. MARTOCCI

*** ******* ***** *****

Ringwood, New Jersey

***- ***- ****

********@***.***

http://www.linkedin.com/in/jimmartocci

Summary

Accounting and operational professional with solid experience in small

to medium companies, both in manufacturing processes and contractor

service organizations, with a strong background in general accounting

functions, payables, receivables, costing, inventory control, payroll,

sales analysis and commission calculations, as well as company

operations. Proficient in spread sheets analysis. Ability to

communicate effectively with all levels of the organization to resolve

variances, refine forecasts, and identify risks and opportunities for

continuous improvement.

Senior Financial Cost Accountant

Soundview Paper Company, Elmwood park, New Jersey (aka Marcal Paper)

1/2013 to 10/2013

$200 Million Dollar Manufacturer of 100% recycled tissue, paper towel for

consumer and commercial use.

Responsible for all costs and plant inventory that affected the general

ledger, month end close, journal entries, and reconciliations.

Improved an automated upload process for cycle count inventories at

month end in conjunction with the IT dept eliminating manual input,

and reducing the time in the month end closing process.

Documented and improved all procedures related to month closing and

journals entry's for costing and processing of fiber, paper, and

chemical inventories, to ensure all inventory processes including

receipts and usage were accurate.

Analyzed actual material costs vs. standards, and ppv, identifying trends

and utilizing data for forecasting material cost.

Identified internal production recording errors utilizing Spreadsheet

Server and our BPCS system when performing a reconciliation process

between our physical inventory and source system and documents.

Managed physical inventory process for audit. Worked with Bank Auditors on

collateral loan review.

Identified and reviewed with all levels of management, relevant KPI's for

operations in order to provide a daily KPI report utilized for operational

decisions.

Managed budget process for overhead spending, including developing reports

using spread sheet server for departments to utilize for their individual

budgets, including review of spending and recommended adjustments to meet

budget targets.

Managed tolling process for major customer to ensure materials provided by

customer were processed within allotted waste % and yield targets.

Participated on Process improvement teams to provide financial support and

recommend areas to reduce cost. Developed report for tracking savings

related to process improvements as an audit procedure.

Cost Accountant (Contract)

Accounting Principals /Ajilon Finance

GGI/General Glass International, Secaucus, NJ

8/2012 to 11/2012

Consulting project for a leading importer, supplier and fabricator of

architectural, decorative and fire-rated glass.

Reviewed and updated all manufacturing fabrication costs, bill of

materials, labor and overhead calculations for all production areas.

Developed costing and bill of materials for new production areas, and

written documentation of all calculations and procedures.

Controller/ Cost Manager

Comfortsave Solutions/ American Residential Services (Div. of Robison

Energy) 2009 to 2011

$10 million dollar HVAC contractor and service provider, approved Home

Depot Installation Vendor

Managed all the day to day operations including: accounting, human

resources, and payroll functions of this service provider center

including union dispute resolutions, salesmen commissions, inventory, job

costing, gross margin analysis, landlord issues, building security, IT

computer issues, and physical inventories..

Worked with the acquisition and transition of ARS by Robison Energy,

closing and finalizing the ARS general ledger and inventory accounts and

reconciling and collecting remaining accounts receivable accounts

including outstanding installation work to be completed, and as a

liaison between Robison and ARS until all parts of the acquisition

agreements were finalized and resolved.

Improved procedures and control of sheet metal fabrication shop to allow

for proper time and materials estimates used for job costing and the

ability to subcontract out shop production.

Improved timeliness of reporting of salesmen draw vs. commissions for

all company salesmen. Resulting in a more timely and accurate review and

issuance of commission statements and payments. Company was behind two

years in this process.

Reviewed gross profit and P&L per installation job with VP of Sales and

salesmen to determine if cost estimates for time and material were

correct and if the salesmen qualified for a commission based on Gross

Profit and commission agreements.

Improved accounts payable vendor relations and increased credit lines.

Set up a bin location spread sheet inventory for our warehouse and shop

parts.

Controller / Cost Manager

Survivor Technologies, Inc., Hillside, NJ Division of Jancor Companies

1997 to 2009

$70 Million Dollar Manufacturer of Vinyl Window and Doors

Managed preparation and review of income statement, trial balance, and

balance sheet. Month end close and reporting.

Responsibilities included: General Accounting, Accounts Payable,

Accounts Receivable, Cost Accounting, G/L, cash flow, Fixed Assets,

Inventory Control, Monthly Borrowing Base Reporting, Month End Close,

Payroll and intercompany billing, and the taking and reconciling of

physical inventories.

Responsibilities included, preparation of bill of materials, analysis of

direct labor and production, average sell price analysis and cost

analysis by product. Developed costs for Annual Operating Plan,

Established and maintained plant controls and procedures.

Projected weekly cash collections and cash requirements. Conducted

Customer profitability analysis.

Worked closely with CFO to review costs, reconcile variances and

identify areas for productivity and cost improvement.

Reorganized Customer Service Department and order entry, to improve

response time of handling of incoming calls, and accuracy of entering

orders

Worked with the purchasing department to convert manual purchase order

system to computerized PO management system using Bellwether PMX system

software.

Worked on implementation of an in house developed computer system, using

Progress Software.

Managed staff of 6. Reduced time of month end close from one week to 3

days. Reviewed systems and reporting for SOX compliance.

Worked on implementation of new costing and purchase order management

system. Developed intelligent part #'s for new system. Utilized Microsoft

Access database to reduce the time it took to input and cost out physical

inventories from several weeks to several days.

COST MANAGER / Inventory Analyst

Cooper Sportswear, Inc. Newark, NJ

1990 to 1997

$36 million Dollar Manufacturer/ Importer/ Distributor of Men's Apparel

Controlled all Accounting,Costing, and Manufacturing production data

affecting the Inventory System and General Ledger, the Physical Control of

the Finished Goods, Raw Materials, WIP, Overseas (China/India) and Retail

Outlet Inventories,and the preparation of reports,and analysis to enable

timely monthly,quarterly,year end closings and accurate reporting on

financial statements using Solomon III Accounting System.

EDUCATION

Bachelor of Arts, Economics /Accounting, Jersey City State College, New

Jersey

PROFESSIONAL AFFILIATIONS

Member: J.H. Cohn - Financial Managers Club

Member: Bergen -FENG Financial executive networking group

COMPUTER EXPERIENCE

Excel Word, Access Database, V lookups, pivot tables

Progress Software, BPCS, Spreadsheet Server, SharePoint, Freidman

Associates FirstSystech,

Solomon III Accounting, JDEdwards, AccountMate

COMMUNITY LEADERSHIP

Board Member: Northern New Jersey -Eagle Scout Board of Review Committee

President / Volunteer: Skyline Lakes Property Owners Association,

Ringwood, NJ



Contact this candidate