General Manager Management

Objective

Seeking employment in a dynamic, goal-driven company in need of agile,

versatile goal-driven employees, willing to put time, effort, and hard-won

experience into the job.

Strengths

Detail oriented and meticulous performer

Positive attitude to work under pressure

Ability to handle sensitive, confidential, and interpersonal matters

Effective through communication, written, oral, and presentations

Accomplishments

MBA with concentration in HR Management from University of Phoenix

Received two letters of commendation from Chief of Police for professional

excellence

Completed management certification course:

Assisting the Difficult Client

Effective Communication for Supervisor

Exploring Diversity and Individual Differences

Managing Time Effectively

Solving Problems & Making Decisions

Professional Experience

Be Relax

2541 WorldGateway Place, Detroit, MI 48242

04/2013- 12/203

General Manager

Responsible for all business development operations and opening process of

new business in May, 2013- operation revenues $92,000 first month and

$95,600 second

Developed HR protocols for recruitment, recruited, and trained 30 staff

members

Managed department P&L and reported revenue forecasting to controller

Responsible for all purchasing and merchandising, while maintaining

budgetary requirements

Developed protocols for spa operations and treatments

Developed business relationships with similar businesses within airport

facility

US Security Associates

15565 Northland Dr., Southfield,MI 48075

02/2010 - 04/2013

Security Supervisor/Administrator

Redeveloped company HR forms to accommodate changes and meet updated needs

Lead a team of 15 armed guards

Developed training and orientation programs for new and current employees

Improved multi-level staffing solutions saving the organization 25% in

overtime costs.

Coaching employee and designed individual improvement and development plans

Canadian Pacific Railway

501 Marquette Ave., Minneapolis, MN 55402

08/2008-09/2009

Investigator-

Certified Police Officer

Executed criminal investigations within organization and property-related

criminal activity

Prepare reports documenting investigation activities and results, provided

testimony in courtroom

Oakland County Sheriff's Office

1200 N. Telegraph Rd., Pontiac, MI 48341

01/2006-08/2008

Deputy I-

Supervised over 300 offender work crews, dispense medications, effectively

managed volatile and violent offenders

Investigated criminal activity throughout the jail and within assigned

housing units

Provided protective transportation for inmates to and from outside

facilities

Worked in team-setting providing training and development programs for

offenders

Pontiac Police Department

110 E. Pike St., Pontiac, MI 48342

09/2002-07/2005

Police Officer

Certified police officer, assigned to road patrol

Performed investigations, community relations, and provided court testimony

CERT Coordinator for the City of Pontiac

Asked to head and complete Federal grant program within deadline

Developed five-week community safety awareness training program- completed

five training sessions and met deadline requirements

Recruited over 150 citizens through the development and presentation of

public speaking events

Coordinated with three outside departments to involve community interest

and public safety awareness of programs and developed Mock Disaster

program

Successfully certified over 150 citizens in a Federal based grant program

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