Human Resources - HRIS, reports, U.S. benefits, customer service

MARIA F. TORRES

Cell: 805-***-****

Oxnard, CA

Email: ********@*****.***

Summary

Results-driven, proactive and resourceful Human Resources professional with extensive background in Human Resources and benefits, HRIS data management, maintenance of user security roles, reports, data analysis, compliance, and training and development.

Highlights

Exceptional Interpersonal Skills

Meticulous attention to detail

Innovative Microsoft Office proficiency

Training and development

Strong Analytical Skills

Troubleshooting proficiency Results-Oriented

Accomplishments

Training

Successfully trained staff in HR system of record (ADP/ Workforce Now) with transactional input and ad-hoc reports,company policy/procedures, while focusing on minimizing errors and generating superior results

Customer Service

Handle all employee inquiries related to company policy and procedures, and HR portal administration and sys tem

troubleshooting effectively

Data Organization

Improved office organization by compiling weekly, monthly and quarterly compliance reports, spreadsheets,

organizational charts, and employee data reports using advanced Excel functions

Process Improvement

Set up and implemented automated Direct Deposit feature in ADP/Workforce Now, Employee Se lf-Service. Resulted

in more efficient automated process, which saved HR /Payroll time and eliminated the need for manual forms

Experience

Sr. HR Services Representative 06/2010 – 01/2014

Sonos, Inc., Santa Barbara, CA

Prepared/submitted headcount, turnover, and compliance reports.

Set up/maintained electronic employee data files and assisted during HR and Payroll audits.

Trained HR staff with transactional input, creation of reports, provided guidance and answered “how to”

questions related to company policy and procedures.

Security master - set up user roles, security groups, maintained portal, and system troubleshooting. Set up and maintained benefit, time off plans, and corporate groups in HRB. Responded to employee inquiries related to benefits and company policy. Reported worker’s compensation claims and assisted HR Business Partners with administering leaves

absences.

Administrative Assistant (Temp) 12/2009 – 01/2010

Aerotek CE/Client: Tetra Tech – Engineering Management, Camarillo, CA

Assisted VP with production and assembly of proposals for a military contract.

Proofread and formatted proposals - created templates, cover sheets, table of contents, headers/footers,tables and graphics in Word. Formatted spreadsheets (Excel) and typed information on PDF forms. Assembled and formatted resumes in MS Word, based on document specifications. Prepared binders for proposals - included required documents and attachments.

HR Assistant (Temp) 03/2009 – 04/2009

Kelly Services, Woodland Hills, CA

Client: Health Net, Staffing and Diversity

Verified information on I9 forms in preparation of an audit. Looked up records in PeopleSoft HRMS, and verified employment status and dates. Purged I9 forms and organized files, ensuring all I9s were fi led correctly. Completed assignment on time to meet a crucial audit deadline.

Executive Assistant/Marketing Coordinator 10/2006 – 09/2008

Jensen Design & Survey, Ventura, CA

Assisted with development of marketing materials, included company brochure, statement of qualifications, organizational charts, and resumes. Coordinated preparation of graphics and content for the company website. Researched websites, registered company as a provider of professional services, and proofread and finalized proposals. Participated in monthly administrative meetings - prepared, typed, and posted minutes. Covered front desk – greeted clients, answered and screened calls.

HRIS Analyst 01/2006 – 08/2006

CKE Restaurants, HRIS Department, Carpinteria, CA

Created ad-hoc reports in PeopleSoft 8.8 for HR line of business, used for headcount, budgeting, and turnover analysis. Analyzed employee data for accuracy and reported discrepancies to appropriate area. Maintained security access to PeopleSoft, set up user id access and password resets. Prepared/downloaded monthly and quarterly headcount/wage reports and submitted to Department of Labor.

Senior Training Analyst 06/2005 – 01/2006

Countrywide Home Loans/Corp. Learning & Org. Development, Simi Valley, CA

Resource for various training departments and HRIS for training related issues.

Developed reports on PeopleSoft - Enterprise Learning Management System, which assisted colleagues with class solicitations and training initiatives. Analyzed training data for accuracy and provided training metrics information to colleagues for budgeting and strategic planning. Performed User Acceptance Testing in PeopleSoft - Enterprise Learning Management System and reported results to functional and technical team.

EDUCATION

MBA, Information Systems

Roosevelt University

Chicago, IL

BA, Human Resources Management

DePaul University

Chicago, IL

SKILLS

Data analysis, detail oriented, communication, training, bilingual in Spanish

Microsoft Word, Excel, PowerPoint, Outlook, Org Plus

ADP/HRB (Workforce Now, 2.0) PeopleSoft – HRMS

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