Office Specialist

Tiffany Justice

Profile

Motivated, personable professional with a Bachelor’s Degree in Science and a diverse work background. Talent for quickly mastering technology and memorizing SOP’s. Accustomed to handling sensitive/confidential records. Also accustomed to handling and mixing hazardous chemicals. Always a positive attitude and a proven record of ability to work without supervision. Flexible and versatile – able to maintain a sense of humor under pressure and always keep a smile on face. Poised and competent with demonstrated ability to easily transcend cultural differences and all types of personalities. Thrive in deadline-driven environments. Young, bright, energetic with excellent team-building skills but also great ability to work independently.

Skills & Abilities Summary

* Evaluation Writing/Review

* Motivating Others

* Problem Solving

* General Office Skills

* Computer Savvy

* Handling Complaints

* Scheduling

* Time Management

* Troubleshooting

* Attention to Details

* Responsible & Self Motivated

* Ability to Multi-task

Professional Experience and Employment History

Receptionist: wILLOW CREEK ANIMAL HOSPITAL, SANFORD, NC, 11/2013-PRESENT

* Busy practice answering phones, scheduling appointments, prepare paperwork, make callbacks and follow-ups. Talk to clients about recommended vaccines/blood work and surgeries.

Book processing specialist: Turn the Page inc., siler city, nc, 12/2012-11/2013

* Manage onsite bookstore, pull/ship online orders, unload/load trucks, competent driving propane/gas powered forklifts/pallet jacks and motorized pallet jacks, efficient bailing cardboard, kept own hours and market store online. Train incoming employees, manage 2 employees, sort through avg. 39,000 lbs. of books per truckload.

Clinical LABORATORY specialist: United allergy labs, fAYETTEVILLE, N.C., 12/2010-2/2011

* Ran my own clinic inside doctor's office, marketing immunotherapy injections, administering allergy test and administering allergy sub-cutaneous injections. Kept own hours, managed inventory. Also communicated with the doctor’s office staff, scheduled appointments, calling/verifying patient insurance.

Medical Laboratory Technologist: labcorp, research triangle park, n.c., 03/2008-12/2010.

* Team leader for Cystic Fibrosis test, also responsible for Uniparental Dysomy, DAZ male infertility, and Maternal Cell Contamination tests. Training incoming employees, memorization of 4 different systems for tracking/entering results/patients. Run/perform preventative maintenance on Qiagen Extraction Robots, Tecans, and ABI 3130 Genetic Analyzers. Familiar with CAP, CLIA and other National/State Certifiers. QA responsibilities; Keep track of daily, weekly and monthly stats, turnaround times and record keeping. QC duties; parallel validating reagents and instruments. Re-written and revised SOP's, analyzing, building and releasing of results. Weekly pH checks and daily cleaning duties. Also a 5S Representative.

CREWLEADER: U.S. CENSUS BUREAU, FAYETTEVILLE, N.C., 04/2007-10/2007

* Manage all aspects of day-to-day operations with a crew of 17 people. Viewed payroll daily, answered questions, trained crew, arranged meetings, checked progress, made assignments, gave out and collected supplies. Maintained top 80% in production.

Education

uNIVERSITY OF NORTH CAROLINA AT PEMBROKE: Pembroke, N.C. 08/2002-12/2007 Bachelor Degree in Science, Biology Major, Zoology Concentration.

* Related Course Work: Cell Biology, Genetics, Organic/Inorganic Chemistry, Analytical Chemistry, Calculus, Statistics, Microbiology, Parisitolgy, Human and Animal Anatomy and Physiology as well as all required labs. Worked two jobs to pay for tuition and books Ran Varsity Cross-Country and Track 2002-2005, under scholarship program.

4418 Ray Rd. Spring Lake, NC 28390 910-***-**** *********@*****.***

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