* ***** *****

OLD FORGE, PA. *****

Home 570-***-****

Cell 570-***-****

Summary of qualifications

Extensive Business experience including credit/collections, management,

healthcare, finance and customer service. Outgoing, dedicated,

enthusiastic and people oriented.

Professional experience

January-2006 to April-2013 TMG Health Inc. Dunmore, PA.

Ancillary/Customer Service- August 2012-present

. Coordinator of Benefits-Client facing position involving customer service

and Medicare dispute resolution.

Medicare/ Claims /Audit - January 2006-August 2012

. Audit Medicare claims for numerous clients.

. Maintain 97% accuracy rate.

. Employee Advisory Board

July 2002-January 2006 TRL Trucking Company Pittston, PA.

Credit and Collections

. Communication with companies pertaining to billing and collection issues.

All issues were worked to conclusion.

December 1999-April 2002 Fleet Bank Moosic, PA.

Letter of Credit Specialist

. Process Letters of Credit. Verification of Import Documents. Written

and verbal customer correspondence.

July 1986-July 1999 Mercy Hospital Scranton,

PA.

Team Leader Credit and Collections

. Verbal and written communications with patients pertaining to billing and

collection issues. All issues worked to conclusion. Collection of

delinquent accounts including setup and execution of payment plans and

correspondence with outside collection agencies.

. Interviewing of patients for Medical Assistance Applications and Nursing

Home Applications.

. Preparation of Management and Statistical Reports for Controller and Vice

President.

. Assisted Patient Account Manager.

January to July 1986 The Globe Store Scranton, PA. Collections

Manager

1982-1985 Community Medical Center, Scranton, PA. Credit Clerk

1978-1982 Domestic Finance Co., Lebanon, PA. Finance Manager

Bartender-Part time 1998-present Costantino's Catering

Bartender-Part time 1997-2012 Stirna's Restaurant/Parish Center

Associate Degree in Business Management

1976- 1978 Lackawanna College Scranton, PA.

References available upon request

Contact this candidate