Ines van Daalen Thornburg (M): 703-***-****
*************@*****.*** 8028 Washington Road Alexandria,
Virginia 22308
Executive Summary
. Experienced Technology Executive with an exceptional track record of
success and execution
. A proven software solutions company General Manager (GM) with full P&L
and operational responsibility - $60M+ P&L on a quote-to-cash basis;
managed team of 200+ people; consistent track record of growth and
profitability
. Responsible for vision creation, solution selling, organizational
strategy, operational execution, high performance team building and
motivation, and go to market definition and strategy
. Experience in sales management, business development, presales
management, project and technical account management, global
consulting and education delivery management, talent management,
marketing strategy, customer acquisition, strategic account
development, executive relationship management, channel partner
development and enablement, and management consulting for Fortune 100
customers
. Solutions expertise in Business Transformation and Modernization,
Business Process Management (BPM), Business Process Analysis (BPA),
Business Intelligence (BI), Enterprise Performance Management (EPM),
Infrastructure Management (ESB/Integration/SOA Strategy), Mobility and
Big Memory/Big Data
. Industry expertise covering Healthcare/Life Sciences, Financial
Services, Retail, Communications, Manufacturing/Distribution,
Aero/Defense, Technology, Higher Education, & Public Sector
. Key member of team effecting the introduction and transition to cloud-
based strategy and development of offerings, solutions and pricing
models, guiding Software AG's customer through the journey to the
Digital Enterprise
. Played an active role in global strategic client implementation
successes such as:
Lockheed Martin General Dynamics Northrop Grumman
Honeywell
SAIC Sun Microsystems Dell XEROX
Unisys IBM Baker Hughes
General Motors
Halliburton/KBR General Electric (GE) Textron
UTC
Eli Lilly Pfizer Biogen Idec
United Healthcare
AON Metlife Travelers Insurance
AIG
Marsh & McLennan Mercer Consulting Goldman Sachs
Citigroup
Bank of America JP Morgan Chase AT&T
Verizon
AOL Wal-Mart Alcoa General Mills
Yum Brands DC Government Harvard University
US Dept of Justice
US Dept of Commerce US Dept of Interior US Navy
NASA
US Army Fiserv ATB Financial
US Department of Defense
Coca Cola Cox Communications Morgan Stanley
Avnet
Sony Apple Flextronics Amkor
Genentech US Internal Revenue Service Amtrak
Staples
US Foods Outerwall (Coinstar/Redbox) Crate & Barrel
Telus
Ontario Lottery Group Sears Holding Corporation Bank of the
West Chevron
Accomplishments
. Key member of Global Leadership Teams at Hyperion, Oracle and Software
AG
. Extensive experience leading successful CFO & CIO-driven engagements,
developing strategic offerings and programs and positioning technology
solutions with strategic global customers
. Led transformation of Software AG Consulting & Education team -
integrated Software AG, webMethods and ARIS business lines and
achieved revenue, profitability and growth targets within 1 year
. Drove the transition to a cloud-based strategy for Software AG
Solutions and Services offerings
. Played a significant role in defining and reengineering key aspects of
the global consulting operational processes and implementation
methodology at Hyperion and Software AG
. Consistent achievement in exceeding sales/bookings, revenue, margin
and EBITA targets throughout career, quarter over quarter, working
with global, highly-matrixed, global teams
. Merger & Acquisition experience - due diligence and part of
integration team for several strategic acquisitions
. Proven Management Style - foster a performance-centric culture by
focusing on employees through talent management, performance
evaluations, formal ranking processes, management/leadership
development and succession planning
. Launched the Hyperion ATS Strategic Region - Led the 100 person team
of to achieve record breaking results; exceeding consulting revenue,
bookings, margin, realization and license sales targets for 10
consecutive quarters
. Launched BI Consulting team - achieved 122% of revenue target, 201% of
margin target and 110% of consulting realization target in 6 months
Experience
Software AG, Reston, Virginia
2009 - Present
Senior Vice President, Global Consulting & Education Services
. Responsible for expanding the footprint of Software AG software
licenses, successful implementation and delivery of solutions for
Business Transformation and Business Process Excellence customers;
specific focus on webMethods, ARIS, Adabas and Natural strategic
global customer base
. Full P&L responsibility for a 200-FTE implementation consulting team
with $60MM+ consulting business, 25%+ margins, and 10%+ EBITA, with
consistent YOY growth
. Responsible for integration of the Software AG, webMethods and ARIS
consulting and education services teams into a profitable, scalable
business; achieved targeted results in less than 1 year
. Responsible for driving thought leadership, innovation, marketing
plans, developing strategic consulting and education programs and
offerings, expanding the global delivery models (onsite, near-shore,
off-shore, cloud and blended partner teams) and architecting solutions
within Software AG's most key customer and partners, guiding and
enabling them through the journey to the Digital Enterprise
. Responsible for developing cloud-based solution strategy for
subscription based, on-demand pricing model and effecting transition
to blended go-to-market model
. Based in Reston, Virginia - Software AG North America Headquarters
Oracle Corporation, Redwood Shores, CA
2007 - 2008
Vice President, Oracle Consulting & Education Services
. Responsible for expanding the footprint of Oracle software licenses,
successful implementation and delivery of solutions for Enterprise
Performance Management & Business Intelligence customers; specific
focus on Oracle North America Strategic Accounts - Fortune 500, Life
Sciences & Healthcare and Public Sector & Higher Education customers
. Full P&L responsibility for a 50-FTE implementation consulting team
with $60MM+ consulting and education business and 35%+ margins.
Achieved 102% and 105% of revenue target in Q1 FY09 and FY08,
respectively
. Active leadership role in launching EPM/BI business within Oracle's
Consulting organization; responsible for integration of Hyperion ATS
Strategic team to Oracle
. Responsible for driving EPM/BI thought leadership, innovation,
marketing plans, developing strategic consulting offerings and
architecting solutions within Oracle's most key customers
. Responsible for building strong alliance partnerships with Global
System Integrators, Boutique, ISV & OEM channel partners
. Based in Reston, Virginia
Hyperion Solutions, Santa Clara, CA
1997 - 2007
Vice President, Hyperion Americas Strategic Technical Services
2006 - 2007
. Full P&L responsibility for a 50-FTE implementation consulting team
with $30MM+ profitable consulting and education business, 20%+
margins, double-digit growth in YOY revenue, with industry-leading
achievement in write-offs and courtesy work
. Responsible for 50-FTE person technical account management (TAM) and
presales sales engineers for North America
. FY2007 consulting results were 110% of revenue goal, 110% of margin
goal, 77% billable utilization, 140% of bookings goal, and 30%+ YOY
revenue growth
. Played an active leadership role in launching ATS Strategic Region,
which included all areas of technical services supporting Hyperion's
strategic customers - pre and post sales consulting, technical account
management, active solution implementation, account planning with the
sales team, consulting business development, and operational processes
and procedures
. Focused exclusively on strategic accounts - Fortune 100, Financial
Services & Federal, etc.
. Based in Alexandria, Virginia
Director, Business Intelligence Consulting
2005
. Launched Business Intelligence (BI) Consulting Group, which included
18 senior Hyperion BI consultants
. Achieved 122% of revenue target, 201% of margin target and 110% of
consulting realization target by December 2005
. Worked with Hyperion Corporate Development team on merger and
acquisition activity; active member of due diligence committee
. Focused on improving attach rate for BI Consulting with BI Licenses;
grew attach rate from 1% in Q1 to 4% in Q2
Director, Advanced Technology Group
2004-2005
. Group leader of Hyperion's global team "best of the best" ATG
application consultants; deepest domain expertise on solution,
technical and integration architecture and delivery
. Focused on Enterprise Performance Management projects at strategic and
Fortune 500 accounts
Hyperion Solutions
Senior Manager, Mid-Atlantic, Potomac & Federal District(s)
2001-2004
. Drove $5.0M+ in Services revenue within the Potomac Region, with P&L
responsibility; increased revenue by 200% in 2 years
. Provided Consulting Implementation Guidance and Support to Commercial
and Federal License Sales Team for successful sales achievements
Principal Consultant
1997-2001
. Designed global financial system applications to successfully meet
customer financial reporting requirements
. Managed several global EPM implementations including projects in the
Americas, Europe, Asia and Australia
. Provided leadership, domain expertise and mentoring to team of junior
consultants
Global TeleSystems Group, Inc., McLean, VA
1996-1997
Senior Financial Analyst, Consolidations & Reporting
Arthur Andersen, LLP, Washington, DC
1993-1996
Senior Accountant - Audit & Business Consulting
Education
University of Maryland, Robert H. Smith School of Business, College Park,
MD 1993
Bachelor of Science. Majors in Accounting and International Business;
Minor in Spanish
GPA 3.6; Graduated with Honors
Accelerate Leaders Performance Series, Oracle Corporation
Talent Management and Leadership Development Program for Top 30 current and
future executives within Oracle North America
Product Experience
Software AG Digital Enterprise Suite - including Adabas, Natural,
webMethods, ARIS, Terracotta, Apama, alfabet, JackBe technologies
Oracle-Hyperion Enterprise Performance Management (EPM) & Business
Intelligence (BI) Suite
SalesForce, Open Air, Oracle Projects, SAP and a variety of other
operation/reporting systems.
Experience with a variety of Business Intelligence, Performance Management,
Process Management, Database, Integration, SOA, Financial Planning,
Financial Consolidations, Data Warehouse, Dashboards, Scorecards, OLAP
Reporting, ERP, Talent Management, CRM, HR, Middleware tools and platforms,
Mobility, CEP, IBO & Big Data/Big Memory solutions.
Professional Certifications, Activities & Awards
Certified Public Accountant (CPA) - Maryland, passed first sitting (May
1994)
Hyperion Certified Professional (June 1999)
American Institute of Certified Public Accountants - Member
Maryland Association of Certified Public Accountants - Member
Technology Services Industry Association (TSIA) - Executive & Founding
Member
Women in Technology - Northern Virginia - Member
Professional Business Women of California (PBWC) - Member
Hyperion Connected Women's Leadership Group - Member (while at Hyperion)
Oracle Women's Leadership (OWL) Group - Member (while at Oracle)
Board Member - Emblemax Corporation
Extensive international & domestic travel experience
Proficient in Spanish
Hyperion Top Revenue Generator - FYs 1999, 2000 & 2001; achieved $1Million
dollar club in < 3 years
Hyperion Top Sales Lead Generator - FY 1999
Hyperion Sales Excellence Award - FY 99 - Q3 & Q4; FY 01 Q2; Chairman's
Club - FY 2006
Hyperion FCRA Practice Excellence Award - FY 2000
Hyperion District Manager of the Quarter - FY 2003 - Q3 & FY 2004 - Q2;
District Manager of the Year - FY 2003;
Americas Manager of the Quarter- FY 2006 - Q1 & FY 2006 - Q2;
Americas Manager of the Year - FY 2004
Hyperion Advanced Technology Group Impact Award - FY 2005 - Q2