IT Director

MARI LOVO

*** ** **** ****** 305-***-****

WILTON MANORS, FL ****.****@*****.***

33311

MIAMI, FL

EDUCATION FLORIDA INTERNATIONAL UNIVERSITY

Masters of Science in Management Information Systems DEC 2007

MIAMI, FL

FLORIDA INTERNATIONAL UNIVERSITY

Bachelors of Arts, English AUG 2004

MIAMI, FL

EXPERIENCE CARROLLTON SCHOOL OF THE SACRED HEART

JUNE 2003 – PRESENT

DIRECTOR OF TECHNOLOGY

Promoted from IT Manager in 2011

• Plan, coordinate, direct and design IT-related activities of the organization;

provide administrative direction and support for daily operational activities.

• Co-lead school on strategic planning committee and represent the state

accrediting board (Florida Counsel of Independent Schools) on a regional advisory

board (Virtual Independent School Network) for technology in education.

• Collaborate with school and department directors to identify areas where

technology can be exploited to benefit instruction and professional development.

• Implemented Video Conferencing system to bring subject area experts to the

classroom for student activities and professional development.

• Reviewed, recommended and purchased all IT and Audio/Visual-related

solutions for construction of 41,000-square-foot state-of-the-art Wellness Center

including digital displays, Video Scoreboard and integrated sound system.

IT MANAGER

Promoted from Network Administrator in 2004

• Ensured streamlined operation of the IT Department and the organization’s

business objectives; worked closely with inter-departmental decision makers to

identify, recommend, develop, implement and support cost-effective technology.

• Defined and implemented IT policies, procedures, and best practices.

• Led facilitation of asset management and web accessible work order system

(TechExcel), resulting in greater productivity throughout the department; increased

customer satisfaction level significantly through improvements to IT Department .

• Reviewed, recommended and purchased all IT-related solutions for construction

of 28,000-square-foot multi-story state-of-the-art building including a new

data center (server rack system, network equipment, power consumption and

requirements, fire suppression and redundant air conditioning systems), network

layout and infrastructure, cabling, fiber-optic lines, IP phone system, wireless

access points and coverage, bell scheduler, and paging system.

NETWORK ADMINISTRATOR

• Handled daily maintenance of network, ensured all backups properly executed,

managed group policy and user accounts, set up exchange email accounts.

• Met the needs for a consistent maintenance schedule to decrease school-

wide downtime by providing administration and troubleshooting in all areas

of the school’s technology operations, including Cisco VoIP phone system,

scheduling and restoration of backups on corporate servers, server monitoring and

maintenance, and PC and laptop repair.

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TAMARAC, FL

TECHNION COMMUNICATIONS CORP.

JULY 2002 – JULY 2003

SYSTEMS ENGINEER

• Led troubleshooting on various hardware and proprietary software.

• Implemented Sysprep as a corporate-wide policy for the deployment of Windows

2000 in a 1500-user environment.

• Provided bi-lingual support for more than 200 remote users.

• Provided administration and support on all centers’ internal system resources for

AT&T, AMEX, AARP, Chase, Motorola and Sprint; scheduled and restored backups

on corporate servers, provided server monitoring/maintenance and PC repair.

CORAL GABLES, FL

AMERICAN VENTURES CORP.

AUG 2001 – JULY 2002

SYSTEMS ADMINISTRATOR

•Assisted in all aspects of Network Administration, including mail server

administration for internal and remote employees and backup scheduling/restoration.

• Provided administration and troubleshooting on all internal system resources to

employees; scheduled and restored backups on corporate servers; researched and

installed updates and patches.

MIAMI, FL

JOEDRIVER.COM, INC (INEXCESS.COM, INC)

DEC 1999 – JULY 2001

SYSTEMS ADMINISTRATOR

• Selected in first-round hiring at new startup, took integral role in researching

data to secure initial funding and assisted in the acquisition of human and technical

resources for all departments to ensure long-term and ongoing success of venture.

• Provided technical support to internal and remote users and administered

troubleshooting on all internal and remote system resources to employees and

corporate web presence.

• Implemented server security using group policies; scheduled and restored backups

on corporate file server; researched, purchased and installed Wireless LAN.

Cisco IOS, CatOS, CallManager and Unity administration Informacast Centralized

TECHNICAL SKILLS

IP Paging, Bell Scheduling and Clock administration

Windows 2008, 2003, 2000, 7, Vista, XP, 9x and NT 4.0 Symantec Backup Exec

and Ghost Exchange Server Telnet Internet Information Server

Terminal Services Systems Management Server Spam/Web Filter Administration

Print Manager Plus Office Suite

ONLINE COURSE

O T HE R THE ART OF SERVICE - ELEARNING

JUNE 2009

ITIL v3 Foundation Certified

MIAMI, FL

FAST TRAIN COMPUTER TRAINING CENTER

JULY 2002

Completed A+ and MCSE Training

MCSE Server 2000-Certified

MIAMI, FL

FAST TRAIN COMPUTER TRAINING CENTER

JULY 2001

Completed Cisco CCNA Training and Exam

LANGUAGES: Fluent Spanish and English

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