Management Manager

V.Veera Reddy Mobile No: +91-974*******

CITRIX ADMINISRATOR

Email:*******.**********@*****.***

CAREER OBJECTIVE

Seeking a challenging and contributing position with an organization desiring creative and

innovative solution and opportunity for continuous professional growth.

PROFESSIONAL EXPERIENCE

• Having 4+ years of professional experience in managed services in IT.

• Highly proficient in configuring and administrating of Citrix XenApp5.0/6.0/6.5.

• Having progressive experience in Windows Server2003/2008.

ACADEMIC DETAILS

Completed B.Sc. from Sri Venkateswara University, Thirupathi.

WORK EXPERIENCE

Company : WIPRO INFO TECH

Duration : Dec 2009 TO Till Date

Location : Bangalore

Technologies: Citrix XenApp5.0/6.0/6.5, XenDesktop, Edge Sight & Windows Server

Designation: Citrix Administrator & System Administrator

Job Responsibilities:

• Experience in various Citrix Components like XenApp5.0/6.0/6.5.

• Implementation, troubleshooting and administering Citrix XenApp as per the business

requirement.

• Implementation, troubleshooting and administering of Windows Server

2003/2008/2008R2 with Active Directory Services, DNS, DHCP and Terminal

Services as per business requirement.

• Working on incident management, change management and problem management.

• Preparing and maintaining document

• Created user documentation to assist in remote operation and troubleshooting

• Managing and Administering Citrix Farms

• Planning, designing and implementation of Applications on Citrix Servers

• Performance monitoring and tuning of Citrix Servers as required

• Initial response on tickets for the agreed customer SLA

• Performing root cause analysis for all critical incidents, analyse the same and find

workaround/solution

• Testing of Applications on multi-user environment and publishing those applications

in Citrix Environment

• Testing of Hot fixes/patches in testing environment before implementing in Citrix

Servers

• Strong experience in implementing and administration of antivirus software’s like

Symantec, McAfee

• Monitoring Load Evaluators and setting new values based on the resource manager

reports

• Configuring & Implementing Edge Sight to generate reports automatically as per the

business requirement

CITRIX SKILL SET

• Implementation, troubleshooting and administrating Citrix XenApp5.0/6.0/6.5 as per

the business requirement

• Troubleshooting Citrix based problems with Root Cause Analysis and Strong

fundamentals

• Application Streaming, load balancing and load management

• Troubleshooting Web interface and configuration through secure gateway

• User administration and print management on Citrix

• Knowledge in Citrix licensing and administration

• ICA client configuration and management

• Handling Citrix User related and Performance issues

• Citrix Policy/Profile Management, Security Monitoring & Management

• End to End ownership of the tickets following ITIL process which involves

prioritizing the issues based on the severity and following up the tickets until they are

closed

• Strong knowledge on Citrix Resource Manager and Load Evaluators

• Strong knowledge on Citrix Farm configuring and Citrix Licensing

• Strong knowledge on ICA clients and thin client devices

• Good experience in resolving profile, printer, access and communication issues on

Citrix

• Installing, Configuring and upgrading Citrix Servers

• Updating Applications/Server Components on Citrix Servers

• Installing and publishing applications on Citrix

• Installing of application software’s ( SQL, VB, DOT Net, Oracle)

WINDOWS SKILL SET

• Installing different flavours of windows servers

• Preparing daily checklists and updating management

• Implementation, troubleshooting and administering of windows server 2003/2008

with Active Directory Services, DNS DHCP and Terminal Server as per the business

requirement

• Monitoring, managing and reporting daily, weekly and monthly server status

• Scheduling backups and restoring backups as and when required

• Installing, configuring and troubleshooting Active Directory

• Creating sites and site links in Active Directory

• Creating, managing and troubleshooting group policies

• Monitoring CPU load utilization

• Creating and managing OU architecture

• Installing, Configuring and troubleshooting DHCP and DNS servers

• Taking Active Directory, DHCP and DNS backups and restoring as and when required

• Remote server Administration through VNC, Remote Desktop Connection etc.,

• Configuring and troubleshooting Network Printers and client printers

• Troubleshooting basic network related problems

• Handling Symantec & McAfee antivirus updates for all servers

Contact this candidate