Customer Service Technician

Arlester Payton III

***** ****** **

Moreno Valley, CA

Phone 951-***-****

Email: *********@*****.***

Objective:

To seek a position within the county that will allow me to use my current

experience and grow.

Education:

Loma Linda University

July 28, 2006

Effective Date: 1-10-07

Loma Linda, CA

Certificate/License#: CPT20145

Expiration Date: 1-10-11

Certificate of Completion for Phlebotomy

Four-D College

October18, 2003

Certificate of Completion for Phlebotomy

Colton, CA

California Paramedical Technical College

1992-1994

License-Respiratory Care Practitioner

Riverside, CA

Canyon Springs High School

1988-1991

Diploma

Moreno Valley, CA

Skills:

~Qualified to perform Arterial and Venous blood draws

~Capability of running various machines

~Knowledge of computer software

~Good telephone and communication skills

~Excellent client relations

~Knowledge of organizing and interpreting information

~Motivated individual towards career

~Ability to assess problems and resolve with positive solutions

~Detailed-Orientated person

Volunteer Service:

09/09 TO 05/12 Lifestream Blood Bank

Riverside, CA

Donor experience

Phone# 951-***-****

I provide the help for stripping the blood units to mix the blood.

Making sure the appropriate tag is placed in the right spot on the log

sheet. Making sure it is cooled before it is stored in the

refrigerator.

Work Experience:

06/11 TO 09/13 Children's Therapeutic Communities

Riverside, CA

Child Care Worker Phone# 951-***-****

I was responsible for up to 6 emotionally disturbed minors all through

the night. I made sure they were woken up at 5:30a.m, and followed the

programs rules and regulations. The minors were to do there room chores

while breakfast was being prepared. Then I was responsible to make sure

they at least ate the minimal proportion for breakfast. I then was to

make sure the minors had all finished their house chores correctly. I

was also responsible for distributing the minor's medications, and the

count of the medications. I was also responsible to get the minors to up

to two different schools on time.

Arlester Payton III

26682 Quartz Rd

Moreno Valley, CA

Phone 951-***-****

Email: *********@*****.***

Page 2

05/08 TO 05/08 All Medical Staffing (Two week assignment)

Woodland Hills, CA

Phlebotomist

Phone# 818-***-****

I provided phlebotomist technical service to laboratories as assigned by

my employer. I ensured venous blood samples were tagged correctly with

patient information, and effectively processed. Paperwork was also

completed and confidential information filed and recorded.

07/04 TO 02/05 Walgreen Distribution Center

Moreno Valley, CA

Shipper Phone# 951-***-****

I was responsible for distribution of pharmaceutical drugs to out bound

trucks and delivering totes to certain areas via a forklift. I provided

supervision and instruction to new employees of their responsibilities

and duties as a shipper for Walgreen.

11/03 TO 07/04 Anchor medical group

San Bernidino,CA

SLEEP CARE TECHNICIAN Phone# (909)

882-0988

I utilized the laptop to monitor brain waves, breathing levels, heart

rate, chin movement, and oxygen level of patients known as a poly-

seismograph. Patients were monitored to verify snoring. Statistical

reports of the patient's care were downloaded into the mainframe computer

accumulated at the sleep study. I also charted the oxygen saturation and

heart rates. I am also experienced with a machine known as a C-Pap that

opens airways for breathing to assist patients with their sleeping.

01/99 TO 08/02 Sleep Care Diagnosis

Orange, CA

SLEEP CARE TECHNICIAN / PHLEBOTOMIST Phone# (800)

852-2118

I was responsible for venous blood draws when ordered by physician. I

then utilized the laptop to monitor brain waves, breathing levels, heart

rate, chin movement, and oxygen level of patients known as a poly-

seismograph. Patients were monitored to verify snoring. Statistical

reports of the patient's care were downloaded into the mainframe computer

accumulated at the sleep study. I also charted the oxygen saturation and

heart rates. I am also experienced with a machine known as a C-Pap that

opens airways for breathing to assist patients with their sleeping.

01/94 TO 08/98 STET Laboratories

Orange, CA

RESPIRATORY TECHNICIAN / PHLEBOTOMIST

Phone# 800-***-****

Duties to include performing Venous punctures and Arterial Blood Gas

orders via phone, verified information, filed confidential medical forms,

faxed confirmation to doctors, data entry, computer skills: windows 95,

high volume calls, multi-line phones, performed eligibility for Medi-Cal/

Medicare, explained medical procedures and policies, performed routine

visits to clients, performed pulmonary function tests and arterial blood

gas tests to various clients with health conditions.

06/93 TO 01/94 The Registry

Oceanside, CA

RESPIRATORY TECHNICIAN

Worked on-call assisting with respiratory duties, hand held nebulizer

(utilizing equipment dealing with treatment for respiratory disease),

ventilator checks (utilizing equipment for breathing of respiratory

clients), pulmonary functions test (utilizing equipment for measuring the

volume of the lungs), EKG (utilizing equipment for monitoring the heart),

charting on a patient (statical reports of patients care).

11/89 TO 01/94The Homebase

Moreno Valley, CA

CASHIER

Managed money transactions, verified identification, handled customer

complaints, assisted staff with work flow, confirmed sales prices,

handled flow of cash register, won "excellent customer service" for a

period of six years dealing with the warehouse, multi-line phones,

referred customers to appropriate services, assisted with marketing

signs, and kept work area clean and organized. I also, drove a forklift,

and inventoried.

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