Añonuevo, Paul Albert

(Updated: **** ** **)

Block 249 Lot 17 Sea Gul Street brgy. Rizal Makati, Makati, National Capital Reg, Philippines

Email:accrcd@r.postjobfree.com Tel:63-054-*******(Home), 091********(Mobile)

Resume Summary

Current Position : Account Manager in GXS Phil Inc. (Apr 2011 Present)

Current Specialization : IT/Computer Network/System/Database Admin

Highest Education : Bachelor's/College Degree in Computer Science/Information Technology

Years of Experiences : 3

Employment History

Apr 2011 Present

1. GXS Phil Inc.

Position Title (Level) : Account Manager (Fresh Grad / < 1 Year Experienced Employee)

Specialization : IT/Computer Network/System/Database Admin

Role : Others

Industry : Computer / Information Technology (Software)

Work Description :

Responsibilities

Maintain post sales contact on a regular basis

(Proactive Customer Management ensures customer satisfaction, probes for new opportunities, ensures contacts are up

to date and share information about new services)

(Reactive Customer Management – ensures cancellations, credit requests and customer issues are handled in a timely

fashion]

Negotiate client contracts and renewals and reviewing client agreements on a regular basis

Escalate issues to appropriate department and maintain ownership until issues are resolved

Sell additional services into base accounts

Identify, lead and pass larger scale opportunities to the field sales representative

Track customer information regarding volumes, status changes and services, etc.

Partner with field sales, delivery and customer support to delivery while maintaining a consistent front to the client.

Forecast account revenues

Keeps abreast of GXS offerings and relating the services to the customer’s needs

Maintain ongoing follow through and follow up to customers “Go To” person

Ability to drive business consistently

Educational Background

Graduation Date: Mar 2011

Bachelor's/College Degree of Computer Science/Information Technology

Major :

Institute/University : Ateneo de Naga University, Philippines

Grade :

Skills

(Proficiency: Advanced Highly experienced; Intermediate Familiar with all the basic functionalities; Beginner Just

started using or learning the skill)

Skill Years Proficiency

Knowledgeable in Macromedia Dreamweave 2 Advanced

Proficient in all Microsoft Office App 4 Intermediate

•Database Development and Management 2 Intermediate

Image Editing and Graphical Design wit 2 Intermediate

•Programming Language: PHP, C++ and Java 2 Intermediate

System Project Management. 1 Beginner

Languages

(Proficiency: 0=Poor 10=Excellent)

Language Spoken Written

Filipino 9 8

English 8 8

German 7 7

Personal Particulars & Preferences

Date of Birth : 12 June 1987

Nationality : Philippines

Gender : Male

Driver's License No. : E04 08 005764

Additional Info

Objective:

Highly determined being part of the company. Look forward to opportunities, personal growth and professional development for

and through company program and benefits.

Seminar’s attended

Southern Luzon Information Technology Conference (2008)

Ateneo de Naga University

On the job Training

ABS CBN Broadcast Center (Main) assigned in IT Department.

ABS CBN Headquarters Address. Sgt Esguerra Avenue Corner Mo Ignacia Street Diliman Quezon City 1100. Philippines

Accademic Project:

1. Project 1: Web based Subdivision Residency and Visitor Management System

Description: The Web based Subdivision Residency and Visitor Management System is a Web based system that will improve

the current method of residence security and management with the use of technology for keeping the records of basic resident

information. This system will enable the management to keep track of the visitors authorized by the homeowner. With this

innovative system, the management of this particular community will be more organized and secured.

Contact this candidate