Manager Customer Service
Resume:
Tina L. Brandt *** Arlington Ave.
Mansfield, Ohio 44903
Email: accr8r@r.postjobfree.com
OBJECTIVE
Highly motivated, service oriented professional with proven work record seeking a
challenging position with an established organization. Superior work ethic, effective
communication skills, coupled with strong analytical, forecasting, and problem solving
skills.
ATTRIBUTES
Precise, very detail oriented, exact, organized.
Excels at oral/written communications, active listener, gains feedback to guarantee
understanding, team player/leader.
Punctual, strong work ethic, exceptional attendance, initiative, very responsible.
Excellent business and marketing skills.
EXPERIENCE
TouchPoint Contact Centers Ashland, Ohio Jan 14, 2013- March 1, 2013
HR Manager/ Marketer
HR files
ADP Payroll
Business Forecasting
Recruiting database
Marketing
Revenue Stream Management
Sales Management
Mansfield, Ohio Jan 15, 2010- Aug 16, 2012
Continental Home Health Care
Office Manager/ Marketer
Actively grew client base by 105%
Responsible for building and managing over $3 million in annual revenue
Scheduler for nurses & Aides
Answer multi phone lines
Worked with Carestar Ohio Waiver Program
Worked with Richland Newhope
Trained aides for new hire orientation
Processed payroll/ credit card access
Marketing
Tina L. Brandt 648 Arlington Ave.
Mansfield, Ohio 44903
Email: accr8r@r.postjobfree.com
Mansfield, Ohio March 10, 2008- Oct 26, 2009
Startek Corporation
Phone Operator
Billing for AT&T customers
Answer multi phone lines
Customer service support
Managed multi-state territory
Comfort Inn North Hotel May 15, 2007 to March 6, 2008 Mansfield, Ohio
Front Desk Clerk
Answer multi phone lines switchboard, greet customers, money handling, and make
reservations, filing & faxing documents, mailing documents.
Booked and managed corporate meetings
Handled and processed catering, banquets, and meeting requests.
Dr. Donald Palenshus DDS. June 2003 – April 2007 Crestline, Ohio
Receptionist
Answer multi phone lines, greet customers, money handling
Make appointments/scheduler, filing & faxing documents, mailing documents.
Medical billing and filing.
Customer relations and follow-up
EDUCATION
Diploma Mansfield Senior High School
Tina L. Brandt 648 Arlington Ave.
Mansfield, Ohio 44903
Email: accr8r@r.postjobfree.com
References:
Andrea Ensley Carestar Case Manager
4822 Flowers Road
Mansfield, Ohio 44903
Jarrod Holman AMBU SouthEast Sales Manager
1120 Cavesson Circle
Gallatin, TN 37066
Toni Barbani Richland Newhope Case Manager
220 Home Ave
Mansfield, Ohio 44902
Stephanie Kozak Marketer/Coordinator
Kingston of Ashland
20 Amberwood Pkwy
Ashland, Ohio 44805
Contact this candidate