JUELAILA RAZIUDDIN
*** ******** ****** **********, ** 01545 508-***-**** ********@*****.***
Q U A L I F I C AT I O N S
• Proven data mining skills using SPSS, R and RapidMiner
• Strong data analysis experience with text, surveys, think-alouds, interviews and online behaviors
• Proficient in SQL, Excel, PowerPoint, Visual Basic, C++
• Strong communicator and liaison in corporate and institutional environments
• Team player, fast learner, organized, with strong time management skills
• Extensive research experience in learning technologies
• Authored and delivered several journal presentations and publications
Interests and Objectives
Seeking a challenging analyst position that utilizes my deep data analytics and research skillset, and broad experience working with
diverse stakeholders to make accurate and insightful business decisions
PROFESSIONAL EXPERIENCE
Worcester Polytechnic Institute, Worcester, MA 2009-2013
Research Analyst/Consultant, Learning Sciences & Technology
• Developed and implemented learning tools that support Science, Technology, Engineering & Mathematics (STEM) teachers
in assessing and improving students’ inquiry skills by more than 25 percent
• Collected and mined educational learning data representing hundreds of attributes using a breadth of tools such as SPSS, R,
SQL, and RapidMiner to derive insights on real-time behaviors, traits, learning trajectories and gains
• Assembled and cleansed data from multiple sources and data types such as self-report surveys, interviews, behaviors captured
in logfiles and text responses
• Developed coding schemes to analyze text responses and score students’ understanding of their experiments and findings
• Served as liaison for WPI and school districts to improve students’ efficacy of science learning and their national standardized
test scores
• Developed materials for teachers’ workshops and professional development in utilizing the tools to improve students’ skills at
conducting experiments, interpreting data and drawing conclusions from the experiments
• Assisted teachers in the classrooms and computer labs to enhance students’ data interpretation skills
• Conducted joint research with Machine Learning & Data Mining department at CMU to optimize their Intelligent Tutor
Systems for the Science domain
• Mentored and assisted undergraduate teams in developing physical science tools and activities
• Developed and produced written and oral presentations for internal and external conferences, publications and competitions
( see Publications section)
• Developed and conducted lectures, quizzes and laboratory materials for Cognitive Psychology & Educational Psychology
undergraduate and graduate levels courses
Senior Systems, Inc., Marlborough, MA 2008-2009
Product Support Specialist, All Senior Systems Academics Products
• Provided single-tier technical support to users of Senior Systems Solutions Software and Database Products in managing
student records
• Analyzed, debugged, and wrote solutions using SQL, HTML and JAVA to enhance Senior Systems Academics modules
primarily Registrar, My Backpack/Web, Summer School and Admissions
• Delivered training and installed software fixes and updates on users’ environment via Webex.
• Liaison for customers and Senior Systems departments in resolving issues and product enhancements
Cognex Corporation, Natick, MA 2007-2008
Technical Support Engineer, All Vision Pro Cognex Machine Sensors
• Provided single-tier technical support via phone, email and web to users and distributors for all Cognex machine vision
sensors and systems, hardware and software applications, including firmware updates and network issues
• Assisted customers in writing programs using Visual Basic (.Net Framework) for Cognex Vision Pro product line, ID products
and sensors
• Coordinated and delivered all Product Change Requests (P0-P2) between Engineering and customers including all groups at
Headquarters, North America and Europe
• Managed Clarify, First Choice and PeopleSoft 8 for case incidents and escalations.
• Integrated Cognex Vision Sensors with PLC, Robots, HMI applications to enhance accuracy in manufacturing assembly lines
Al-Hamra Academy, Shrewsbury, MA 2002-2007
Computer/Technology Teacher, PreSchool – 8th Grade
• Developed a thorough technology curriculum for KG to 8th grades for the school’s accreditation process, receiving excellent
reviews
• Developed and taught web design class for 8th graders
• Managed and maintained the school’s computer and database systems
Cadence Design Systems, Inc., San Jose, CA
1996-2002
Senior Applications Engineer, Virtuoso EDA Product Line
• Evaluated, troubleshot and delivered Tier 2 technical support for all escalated issues in Virtuoso Layout, Virtuoso Layout XL
and Virtuoso Custom Place&Route EDA tools
• Liaison for customers and corporate departments in fixing all Product Change Requests (P0-P2) includes North America and
International teams
• Managed the database, licenses, PDK and setup for Virtuoso’s Design Framework, Layout and Custom Place & Route tools
• Certified instructor for Virtuoso Layout Editor and Design Framework courses
• Mentored new applications engineers on all products in the Virtuoso family including the Design Framework
• Managed and completed the Telecommuting Guide for Support Applications Engineers & Procedures and Processes for
Product Change Requests projects
• Customized Cadence Design Framework and Virtuoso within customer’s environment using SKILL
• Utilized CRM System (Call Center) to support all Virtuoso Products on-site and via telecommuting
AWA R D S & P U B L I C AT I O N S
PIMSE Fellowship, Research & Teaching Assistantship, 2009 - 2013
Awarded fellowship and assistantship to partner with STEM teachers in developing science curriculum, learning assessments and research in
real classroom settings
Graduate Research Achievement Day, Worcester Polytechnic Institute, 2010 - 2012
1st Place, 2012, Validating an EDM Detector for Autoscoring Designing and Conducting Experiments Inquiry Behaviors.
2nd Place, 2011, The Influence of Learner Characteristics on Conducting Scientific Inquiry within Microworlds.
3rd Place, 2010, Characterizing Students’ Inquiry Skills in the Context of a Microworld: Triangulating Evidence from Log Files, Surveys, and
Open Response Questions.
Annual Cadence Design Systems’ Customer Support, 1996-2002
Best Customer Support Award with highest survey/feedback scores
Top Solutions Writer Award with highest quality and proven solutions to resolve customer issues
Publications in Learning Sciences & Technology, 2010-2013
• Gobert, J., Raziuddin, J., & Koedinger, K. (2013). Auto-scoring Discovery and Confirmation Bias in Interpreting Data during
Science Inquiry in a Microworld. To appear in Journal of Artificial Intelligence in Education. Presented at Annual Conference of
American Educational Research Association. San Francisco, CA, April, 2013.
• Gobert, J., Sao Pedro, M., Raziuddin, J., & Baker, R.S.J.d. (2013). From Log Files to Assessment Metrics: Measuring
Students’ Science Inquiry Skills Using Educational Data Mining. To appear in Journal of Learning Sciences.
• Raziuddin, J., Gobert, J., Sao Pedro, M. A., Baker, R.S.J.d. (2012). Validating an EDM Detector for Autoscoring Designing
and Conducting Experiments Inquiry Behaviors. Presented at WPI Graduate Research Achievement Day.
• Gobert, J., Raziuddin, J., & Sao Pedro, M. (2011). The Influence of Learner Characteristics on Conducting Scientific Inquiry
within Microworlds. To appear in L. Carlson, C. Hoelscher, & T. Shipley (Eds.), Proceedings of the 33rd Annual Conference of the
Cognitive Science Society. Austin, TX: Cognitive Science Society.
• Raziuddin, J., Gobert, J., & Krach, N. (2010). Characterizing Students’ Inquiry Skills in the Context of a Microworld:
Triangulating Evidence from Log Files, Surveys, and Open Response Questions. Submitted to the International Conference of the
Learning Sciences.
• Sao Pedro, M., Gobert, J., & Raziuddin, J. (2010). Comparing Pedagogical Approaches for the Acquisition and Long-Term
Robustness of the Control of Variables Strategy. To appear in the Proceedings of the International Conference of the Learning
Sciences, Chicago, IL, June, 2010.
E D U C AT I O N
1
2 Worcester Polytechnic Institute, Worcester, MA May 2013
3 Master of Science in Learning Sciences & Technology, Interdisciplinary of Computer Science & Psychology
4
5 Syracuse University, Syracuse, NY May1995,1996
6 Master of Science in Engineering Management with Concentration in Computer Engineering
7 Bachelor of Science in Computer Engineering
8
PERSONAL ACTIVITIES
Spinning/Biking, Hiking, Snowboarding, Traveling
Gourmet Cooking in International Cuisines, Interior Designing