Sales Customer Service

Maria M. Bayron

**** ****** *****, ********, ** *8109

Work - 1-800-***-**** ext 700; Cell - 210-***-****; Email -

*******@******************.***

Experienced business professional in administration, sales, customer

service.

Summary of Qualifications

- National Academy of Sports Medicine (NASM) Certified Personal Trainer

- Certification in MS Office 2000 suite of products. - Experienced in

technology and business.

- Ability to plan, promote, and forecast. - Detail, goal orientated,

ability to multi-task.

- Able to learn, adapt quickly and effectively. - High-energy and

enthusiastic person.

- Excellent leadership, communication, and presentation skills.

Professional Experience

LeadingEdge Personnel; San Antonio, TX 2014-Present

Property Assistant - Transwestern

- Answer phones

- Maintain supplies for office

- Create new filing system for office vendors and maintain all office files

- Prepare and code all invoices to be processed for payment

- Create monthly Billbacks for designated tenants for electrical usage

- Process incoming vendor checks

- Create work orders via IMPAK system for maintenance as needed

- Maintain record of generator runs on a weekly basis

Lifestyle Advocates, LLC; San Antonio, TX 2012- Present

Independent Contractor

- Maintain bank records, taxes, and client files

- Bookkeeping via Quickbooks

- Schedule clientele on a weekly basis

- Design specific exercise programs for individual clients

- Organize events, maintain vendor/sponsorship contacts, and maintain

company website

- Handle all legal aspects of the company; i.e. trademark, copyrights, etc

.

- Marketing and networking through various channels

Danbury AeroSpace; San Antonio, TX 2008-2012

Engineering Program Coordinator - Airmotive Engineering Business Unit

- Gather information for Programs, Projects, and tasks for 2009 from

Program Managers in Design Engineering, Testing Facility, Manufacturing

Engineering, Quality Assurance and FAA Interface. Update Sharepoint with

current program information as well as, Announcements, Events, AEC

Departments, Administrative Documents, AEC Customers, Underutilized Assets,

Meetings, Technical Publications, AEC Competitors, etc.

- Route and track engineering drawings for approval to all Business Units;

update drawing database once approvals are complete with current revisions

and notify the FAA. Maintain hard files of Draiwings, FAA Correspondence,

and MPP's (Material Process Specifications).

- Create and update BOM's (Bill of Material) upon request.

- Route Purchase Orders and send out current drawings to Purchasing.

- Coordinate meetings within the Business Unit

- Generate SDR's (Service Difficulty Report) to the FAA on a monthly basis.

- Write all business unit work instructions and procedures per ISO

guidelines

Express Personnel; San Antonio, TX 2008-2008

Administrative Assistant - Engineering and Marketing

- Administer payroll for 25 engineers on a weekly basis for hourly

employees and bi-weekly for salary employees.

- Created a Gantt chart to track several engineering projects through MS

Project.

- Create project reports to reflect amount of time spent on each project

weekly.

- Update inventory spreadsheets for marketing department.

- Coordinate travel when needed, schedule meetings, submit expense reports,

and distribute mail and faxes.

Marshall & Ilsley Bank; Milwaukee, WI 2007 - 2008

Sales Coordinator II - Treasury Management Services

- Assist four Sales Vice Presidents in the Treasury Management Department

within the SE Commercial Banking Division and provide support for

sales associates.

- Submit invoices and expense reports for purchases made with corporate

credit cards. Maintain inventory. Distribution of faxes, periodically

check incoming mail/e-mail and route to appropriate recipient.

- Prepare Seminars and schedule tours; recently coordinated a Fraud

Prevention Seminar at the Milwaukee Athletic Club.

- Prepare and host customer events; recently coordinated an event at the

Milwaukee Brewers Stadium, for SE region clients.

-Schedule weekly, monthly meetings, and conference calls for the sales

group, arrange travel, schedule maintenance for company vehicles, and

handle telecommunication issues for those that I support.

- Create agendas for meetings, account structures, memos and letters for

both internal and customers.

- Assemble proposals for sales calls including creating standard pricing

documents; perform basic competitive and internal analyses, determine

appropriate product information, and assemble documents for presentation.

Create and maintain standard product documentation and pricing programs for

customers interested in Treasury Management Products or Services.

- Handle issues with customers; maintain familiarity with names, contacts

and services. Appropriately transfer to, or involve, customer service,

technical support, and other resources to internally resolve customer

issues.

References available upon request

Contact this candidate