Dawn Alexander
***** ***** **** **** #****, Jacksonville, FL 32256, 904-***-****
*******************@*****.***
Objective:
To acquire the position of Internal Auditor.
Work History:
Remote Senior Underwriter
Lender Live October 2012 – November 2013
Provided excellent customer service to clients.
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Perform data Input and analysis of findings in Desktop Underwriter
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Review of credit reports to determine credit patterns, current liabilities, outstanding judgments
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and collections.
Review of residential mortgage appraisal forms 1004, 2055, 2065, 2075, 1025, 1073, 2000, and
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AVM’s.
Calculate of Loan to Value ratios.
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Analyze income from salaried, commissioned, self-employed, investments, fixed income
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sources.
Analyze assets statements for all types of asset accounts.
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Reconcile findings with published guidelines to address/resolve variances.
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Meet department performance standards.
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Senior Consumer Underwriter 4
Wells Fargo April 2012 – September 2012
Provided excellent customer service to customers and internal staff.
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Responsible for reviewing, analyzing, approving and underwriting large, unusual or complex
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individual consumer requests and products within company and industry guidelines.
Functions include reviewing financial statements, credit reports, and applicable ratios (i.e. Debt
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ratios, loan-to-value); examining and evaluating transactions to ensure accuracy and
completeness; preparing formal reports for review; ensuring that documents are consistent and
adhere to company and industry guidelines; implementing fraud detection techniques,
performing compliance reviews; assisting with re-negotiations of loans based on lending
guidelines; contacting customers and partners to gather information to make appropriate
decisions, explain rationale behind credit decision.
Provide work direction and/or training to lower level team members and provide performance
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feedback to manager.
Underwriter
JPMorgan Chase 2010 – 2012
Provided excellent service to customers, attorneys, mediators and judges.
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Review credit reports, values, titles and income documents in order to ensure borrowers meet
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certain established criteria for FHA, VA, USDA, FHLMC, FNMA, Private Investors and Bank
Owned Loans
Recommend approval or denial
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Manage and perform multiple tasks accurately in a fast-pace environment.
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Responsible for meeting and exceeding company standards for production, performance quality,
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timeliness and accuracy of work product reporting.
Underwriter- Condo/ Co-op Review
Bank of America 2007- 2010
Provided exemplary customer service to both internal staff and external customers by
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explaining project decision. Offered alternative options when available. rovided excellent
customer service to internal staff.
Followed Condominium/Co-op policy and procedures established by FNMA and bank policy.
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Performed compliance management processes for condominium and co-op reviews and
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resubmissions within a timely fashion.
Analyze challenging condo and co-op projects to render sound credit solutions.
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Analyze financial statements for co-ops and budgets for condo projects
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Actively cooperated and interact with all entities of the bank and outside the bank.
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Utilized Fannie Mae and FHA tools, the Condo Information Center (CIC) Web Site, SharePoint,
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Lotus Notes, Status Mart, LPS, file net/AWD, Watch List Manager, etc. to assist with job
function.
Adequately and effectively explained declines in writing and verbally while still maintaining a
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positive relationship with customers and peers.
Jr. Underwriter- Home Services Specialist II
Bank of America 2002 - 2007
Provided prompt, courteous and excellent customer service.
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Processed consumer real estate loans approved by an Underwriter or an automated
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decision system.
Credit signing authority within delegated limits.
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Responsible for clearing conditions and issuing changes to the terms on previously
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approved loans.
Responsible for verifying conditions of approval such as income/assets documentation,
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reviewing the appraisal, resolving routine title issues, and resolved appraisal disputes;
coordinated closing activities.
Performed closing functions.
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Declined loans when necessary.
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Met or exceeded company goals on a consistent basis.
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