Manager Support

Eduardo Aceves

Unix System Administrator, Support Level 3 and HP Certified Instructor

Name: Eduardo Aceves

Address: Juan de Ayolas 2861, Cumbres, Monterrey, NL, Mexico CP 66419

Phone: +52-81-444*-**** Mobil: 52-81-176*****

Email: **********@*****.*** *******.******@*******.***

Objective:

Enlarge my coverage to worldwide IT support. Learn English and other

languages.

Professional Experience

Support - 1995 - to Dec 31 2013 Jutsoft de Mexico, SA de CV

Installation and configuration of High-End operating systems:

HP- UX 11x ( Installing Superdome with Ignite at Alestra Telephone company,

recovery fallen systems in Qualtia Food, Support Level 3 to MC Service

Guard HP engineers, preparing LVM environment with VERITAS volume manager

with 16 HPUX servers working side by side with HP staff)

Sun Solaris ( Performance Analysis of British American Tobacco (

Virtualization Configuration Support to Sun Ultra 10000 ), IBM RISC / Aix 5

and 6, ( Development alternative solution to a Bug on IBM Aix 5.1 of Sigma

Foods and support to AIX IBM specialists, also Development a spool Monitor

to help desk)

Linux RedHat, SUSE (Installation and System Administration, Configuration

for Oracle), and Windows Server. Administration of High Availability

environments, I developed a system interface to communicate ERPs like SAP

and other software programs in Mercedes Benz Omnibuses Mexico. I am a

specialist to support special support cases hired by Hewlett Packard

Mexico.

Coordination of web development project to Hewlett -Packard Mexico COP/CSS

.The benefits and the Innovation of this systems allowed install this

system to more countries outside Mexico. (2) Outsourcing Coordination in

Axtel for 10 peoples of Monterrey datacenter.

1995-1999 IT Support Jutsoft of Mexico, SA de CV

(1) Migrating IBM Mainframe record holder in AHMSA HP9000 Cobol programs

especially JCL conversion to HP-UX shell scripts. I invented a shell

programming that simulate linear processing from circulate processing for

efficient execution Jobs still in production.

(2) Hewlett Packard Certified Instructor: I work 2 years to HP to give

educations to many IT personnel on Unix Fundamentals, Sell Programming, HP-

UX Administration, LVM, Unix Advanced Tools, HPUX Troubleshooting to

customers like Delphi, HP and others nationwide.

1993-1995 Support Manager - PIENSSA

PIENSSA customers HP-UX for Installation, configuration and implementation

of Unix servers. System Tunning, System Recovery, Disk Recovery, Disaster

Recovery Planning.

Resident - 1992 Protexa

Administration of maintenance offshore platforms contracts in Campeche to

Pemex by boat rental crane lifting 2,000 tons.

Operator / IT Support - 1987-1991 Industrial Services Pe oles

Operation and support IT users Pe oles Research Center ( CIDT ) through the

operation and support services with the HP-UX 1.2, 2.1, 9, 10 HP-9000 first

sold in Latin America.

Academic Preparation

Bachelor of Banking and Finance of the UMN "Universidad Mexicana del

Noreste", 2003-2007

Electronic Data Processing Technician at ITESM " Instituto Tecnol gico y de

Estudios Superiores de Monterrey".

Language Skills: Business English (spoken and written) 70 %

Courses: Unix System Fundamentals, Linux Basics, Shell programming,

Advanced Shell Tools, Sys Admin HPUX, HPUX Troubleshooting, LVM, HPUX

Networking, Instructor, Systems Analysis and Design,

Seminars: Plan 9, Bob Pike and Dennis Ritchie (C Language Inventor and Unix

Coinventor) at Uniforum San Francisco, CA.

Trade Mission in Dallas TX and San Francisco, CA

Competencies and Skills: Results, analysis oriented skills, empathy,

leadership, analytical skills, sense timely and high responsibility, under

pressure work.

Areas of interest: IT Support and Web Development Management.

Contact this candidate