Sales Quality Control

ERIC CHRISTOPHER BAUCHE

** ******** ******* *****

St. Peters, MO 63376

636-***-**** **********@*****.***

PROFILE

Results-driven Repurchase Coordinator and Loan Processor with over 10 years’ experience auditing

key financial information including mortgages, expenses, vendor contracts, invoices and accounts

receivables. Skilled at reducing overhead costs by evaluating and renegotiating vendor contracts.

Works well as part of a team or individually, while using hard work and determination to reduce costs

and increase profitability to bring company success.

EXPERIENCE

CITIMORTGAGE, O’Fallon, MO 2011 – 2013

Repurchase Coordinator

Manage repurchase process for assigned client base, including accurately verifying breaches of

client representations and / or warranties pursuant to applicable contract, enforce repurchase

requests / demands. Direct client appeal process, timely collection of repurchase and make whole

funds, collaboration of alternative resolutions such as indemnification, payment plan, or settlement,

Negotiated mutually agreed upon terms on valid repurchase claims.

• Reviewed client’s financial ability to repay and provide recommendations to extend suspend or

terminate client relationships and / or present findings, supporting legal action against clients not

honoring contractual repurchase obligations.

• Investigated complex loan documentation for accuracy, completeness and fraud, analyzing credit

decisions for compliance with program criteria established for various product offerings and

assigning appropriate risk levels to such credit decisions.

• Acted as internal and external liaison between correspondent channel, risk groups, legal and

clients / investors, resolving issues to clear loan and prepare to settle with client.

• Collected over $188M as group by negotiating responsibilities with mortgage originator to

determine fault and accountability for default loans.

• Developed checklist for all team members, enabling consistent, simplistic and rapid client review.

AMERICAN EQUITY MORTGAGE, St. Louis, MO 2010 – 2011

Loan Processor

Processed loan entries, submissions and pre-closings, cleared all conditions and prepared file for

closing department. Communicated between sales staff in 32 offices and underwriting department.

Continued training and development of knowledge relating to AEM policy and specific investor

guidelines.

• Closed average of 30+ loans per month, maintaining quality ratio of 85% or better on loans that

moved to closing.

ASI FOOD SAFETY CONSULTANTS, St. Louis, MO 2008 – 2010

Accounting Associate

Performed billing and invoicing, processing incoming payments and posting entries to general

ledger. Conducted business-to-business collections. Processed outgoing accounts payable,

including general office maintenance and all health, auto and liability insurances. Audited expenses

and prepared expense reports. Processed payment of payroll and expenses to 35+ consultants and

sales staff weekly. Booked travel for 35+ consultants and sales staff weekly.

ERIC CHRISTOPHER BAUCHE PAGE TWO

**********@*****.***

ASI FOOD SAFETY CONSULTANTS (Continued)

• Negotiated renewals on landlines, cell phones, internet, health and auto insurance contracts,

saving $50K at time of negotiation.

• Setup new vendors for travel, supplies, maintenance and housekeeping based on bids, referrals,

previous relationships and contract terms, saving company revenue.

• Renegotiated vendor contracts and streamlined travel schedule, resulting in $100K+ savings

over 2 year period.

CITIMORTGAGE, O’Fallon, MO 2005 – 2007

Loan Processor

Registered new loans, identified differences between collateral and credit files and documents.

Identified and recompiled loans that were not in correct order. Navigated and updated loan

originations in NLS, Citifind, Correspondent Channel and Loan Production Management. Scanned

and indexed files using Kofax system, trained new team members on loan processing procedures

and quality control expectations.

• Led department in overall accuracy, saving time and revenue for company and consumers.

EDUCATION

BA, Business Administration, Lindenwood University, St. Charles, MO, 2010

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