Manager Sales

David L. Stephenson

**** ********** *****, *********, ********* 53129

414-***-**** ********@***.*** www.linkedin.com/in/dlstephenson/

Professional Summary

Adaptable, hands-on, high level manager with over 20 years of operational

experience. Adept at providing leading-edge operational leadership while

also managing tactical execution of business plans that drive change, align

performance, increase efficiencies and improve bottom-line results.

Collaborative-style paired with no-nonsense, business-minded

recommendations quickly engenders trust and fosters strong partnerships

with peers and senior management. Proven experience managing, motivating

and leading cross-functional, multi-disciplined, diverse workforce to

achieve strategic objectives.

Background spans multiple industries (retail, hospitality, distribution,

logistics, production and transportation) including holding responsibility

over operations in Southern Wisconsin.

Professional Experience

Loomis US LLC, 2007 to 2013

Loomis is the international leader in the cash handling services industry.

The international network covers over 400 operating locations in the US and

eleven western European countries.

Branch Manager (Multi-unit), Milwaukee and Madison, WI 2007 to 2013

Full P&L responsibility for branches covering the southern Wisconsin

service market. Directed operations of branches and responsible for day to

day operations as well as overall performance and safety of over 150

employees and management staff. Insured customer satisfaction while

managing the inherent risk in the operation. Effectively managed the

performance and maintenance of the fleet of 60+ vehicles, equipment, and

facilities.

. Responsible for annual revenue of nearly $10MM in Southern Wisconsin

area. Developed and implemented strategies to turn around

underperforming branches from unprofitable to nearly 13.1% profit versus

a company goal of 10%. Exceeded sales and profit budgets each of the

last three years.

. Supported the $9MM acquisition of Big Ten Armored in Wisconsin and

Minnesota. Participated in NDA, Due Diligence, and integration.

Planned and managed facility expansion in preparation for integration of

facilities.

. Presented "Lessons Learned" from the Big Ten acquisition to the company

at the Loomis World Summit meeting in Barcelona, Spain, in preparation

for the $100MM acquisition of Pendum.

. Supported the acquisition of Pendum in Wisconsin. Primary focus was

integration of a very large portfolio of ATM's as well as assets and

employees.

. Prepared and defended annual budgets and business plans, quarterly

forecasts, and monthly projections.

. Supported and implemented the first production rollout of automated,

robotic coin wrapping equipment for Loomis. Worked with suppliers,

vendors and engineers to fine-tune and improve efficiency of the

equipment while transitioning from manual processes with zero customer

impact.

. Collaborated and supported local and national sales representatives in

making sales calls, negotiations and presentations for existing and

prospective clients. Facilitated facility tours, demonstrations and

external audits.

David L. Stephenson - Page 2 of 2

414-***-**** ********@***.*** www.linkedin.com/in/dlstephenson/

Additional Experience

OfficeMax, Milwaukee, WI

General Manager

2006 - 2007

Effectively managed all store operations and contributed to the growth and

development of the management team and store hourly associates. Duties

included ensuring that every customer was 100% satisfied, developed store-

level action plans to improve sales, drove the store Business Plan, managed

payroll administration, budgeting, and the annual performance review

process, analyzed P&L statements, developed action plans to control shrink

and other controllable expenses, oversaw all recruiting efforts, succession

planning, training strategies and internal development to reduce turnover.

Kohl's Department Stores, Milwaukee, WI

Hardlines Manager

2003-2006

Managed significant retail sales volume while leading, directing, and

motivating a large team of store associates. Responsibilities included

Children's, Footwear and Home as well as overall store presentation,

customer service, sales & operating profit, payroll & expense management,

inventory control, and the retention and supervision of up to 190

associates. Maintained highest standards for frequent Investor walks,

Executive Management visits, and product and systems tests.

Kinko's Inc, Milwaukee, WI

Senior Branch Manager (Multi-unit)

1997-2003

Responsible for 4 Branches and up to 75 team members in sales, customer

service, production and administration. Opened several new locations.

Recruited, hired, trained and retained team members. Responsible for high

volume, high visibility locations. Developed and implemented plans and

strategies for maintaining and increasing customer satisfaction.

Bakers Square Restaurants, Gurnee, IL

Managing Partner

1991-1997

Managed up to 75 employees in all areas of the restaurant. Earned

reputation as the Manager who would take on any challenge at any location

to learn, grow and benefit the company. Involved in opening several new

locations. Succeeded at growing sales, profits, and customer satisfaction

while keeping morale high and turnover low at one of the top volume, top

visibility restaurants in the company.

Education

Industrial Engineering, University of North Texas, Denton, TX

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