MELANY ROBBINS
*********@*****.***
Work History
Koch Business Solutions, LP
Global IT Buyer II/Project Manager
. Procured IT Hardware and Software for all Koch Companies (including
INVISTA and Georgia-Pacific); 200+ customers.
. Projects (ranging from $50K to $2M) that included evaluation of
potential product, comparison to current product, pricing (including
shipping), delivery, and returns if necessary.
. Supervised 5 contractors
. Responsible for set-up and training of 8 new Buyers.
. Vendor relationships established and managed according to need and
contract requirements; specifically Dell and CDW (vendors) point of
contact and escalation.
. Have experience with RFP's, RFI's and have had input as to which would
be KBS-approved vendors.
. Tasked with documentation of processes for training and company-
specific hardware standards, meeting minutes, etc.
. Worked with Client Architecture Team to review end-of-life products and
provide evaluation units for new products.
. Maintained price page sites for all companies.
Central Bank & Trust Co.
7/2003 - 1/2005
Investment Services Assistant
. Provided assistance to Investment Services Office in an environment
that includes balancing banking and outside brokerage firm requirements.
. This position required accuracy, time-sensitive filing of
documentation, and confidentiality in all facets of the operation.
Typing, communication (phone and email), scheduling for officer, good
research skills required, with ability to put together seminars, meetings
and client appreciation functions for said officer.
. Teamwork and direct communication was imperative.
Gilliland & Hayes, PA
6/2002 - 7/2003
Legal Assistant
. Provided assistance to two attorneys that specialized in commercial
real estate, insurance and family law.
. Scheduled appointments, researched and prepared documentation.
. Ability to multi-task and change priorities in a fast-paced and
demanding environment was imperative
Agris Corporation
7/1993 - 1/2002
Project Coordinator
1999-2002
. Provided customer one point of contact during implementation of sold
project (hardware, installation, software training, consultation, special
projects).
. Participated and communicated at a strategic and tactical level,
facilitated resources, prioritized, multi-tasked and resolved customer
concerns in a manner that balanced company interest and customer
satisfaction.
(Agris Corporation continued)
Hardware Coordinator
1998-1999
. Provided accurate quotes to sales team for presentation to customer.
. Researched hardware and provided pricing to both sales staff and
hardware analysts.
. Created and provided reports to management regarding status of projects
and hardware dollars proposed on weekly and monthly basis.
. Designed hardware packages for company-wide access in Clientele
database.
Hardware Maintenance
1993-1998
. Provided hardware maintenance options to customers wishing to inquire
or purchase hardware maintenance.
. Participated in negotiation of vendor contracts providing on-site
hardware services. Built rapport with customer base of 1,200+ and
several vendors.
. Created and implemented procedures to advise customer base of change in
policies.
. I was main point of contact for all communication between customers and
vendors.
Education & Training
Mid-America Nazarene College
B.S. Economics
Market Base Management, Koch Industries
Tracom Training, Koch Industries
Supervisor/Management Course, Koch Industries
Stress Management Course, Fred Pryor Seminars
Project Management Course, Fred Pryor Seminars