Clifford C. Lett
Address: **** ******* ******, ********, ******** 21237
Email: *********@*****.*** Phone: 340-***-****
Experience:
Field Operations Manager January 2013 to December 2013
Nexius Solutions, 812 Oregon Ave, Suite K, Linthicum, MD 21090
Lead large-scale wireless initiatives, to include; Interfacing directly with customers to ensure high quality of work;
Ability to meet the defined scope of work, project plans and timelines; facilitate in-field testing and compliance
services;
Installed and aligned microwave backhaul radios using fiber, cat5, coax; Completed closeout packages necessary for
project. Managed market’s equipment inventory and installation materials.
Supervised multiple people, tower crews, projects, and environments;
Supports Nexius customers as they plan and commissioned their wireless networks, working in a multi-vendor
environment, managing deliverables associated with end-to-end wireless services and solutions;
Lead Field Technician January 2011 to November 2012
Future Technologies, 300 Petty Road, Suite B, Lawrenceville, GA 30043
Installed and repaired licensed/unlicensed wireless backhaul, experienced with the installation and alignment of
microwave backhaul radios; Managed market’s equipment inventory and installation materials.
Travels globally to customer sites to perform surveys, implement tasks and support activities for customer solutions;
Problem solve, test, repair and troubleshoot microwave and network equipment problems;
Assists with project planning and design of microwave system installations and maintenance;
Coordinates staffing, project logistics and other project activities with Operations and Project Managers;
Interfaces directly with customers to ensure high quality;
Utilizes training and experience to provide customer solutions meeting architectural designs and customer objectives;
Physical Network Manager/ RF Technician October 2002 – December 2010
Choice Communication, LLC, 6006 Peter’s Rest Suite 6, St. Croix, VI, 00820
Provided operational management at multiple sites across all three islands in the USVI;
High-profile equipment installations: Installed and repaired DragronWave, HughesNet, Alvarion, Motorola, Radwin,
Cisco, Wimax, ZTE systems;
Technician on-call; Help maintain “up time” on wireless network;
Troubleshoot and solve outages such as microwaves, BTSs, power supplies, and other related problems;
Installed and Repair wireless subscribers units;
Provided end- to-end service management with real-time monitoring of devices residing on network sites;
Multiple site inventory management of residential equipment, radio equipment and safety equipment;
Proven ability to successfully lead a project to completion while utilizing the standard tools of the trade.
Installations Supervisor/ Technician
Ability to work with multiple customer interfaces affording tact and diplomacy;
Inventory management of all installation materials, microwave, routing, antenna equipment, and CPEs;
Supervised and oversaw the timely installation, troubleshooting, repairs, disconnection and/or reconnection of high
speed internet and cable, both residential and commercial.
Maintain an 8 vehicle fleet;
Installed and repaired wireless Digital Cable TV service and Wireless Internet cable modems;
Repaired internal components of cable boxes and wireless modems, such as power supplies and rf filters;
Dispatcher
Coordinated necessary material per specification of work orders to ensure efficient and timely completion;
Delegated work orders to subordinates to ensure efficient and timely completion;
Ensured accurate and timely document management per Choice Communication standards;
Excellent time management, project management, and document management;
Maintain converter and material inventory for installation;
Maintain a safe working environment per Choice Communication and OSHA regulations;
Mastered ability to interact and communicate clearly with customers and technicians;
Document Clerk/ Technician July 2001 - September 2001
Transducer Technology Institute, Industrial Park Building 2, Kingshill, St. Croix USVI, 00850
Assembled Workstations; Calibrated and Repaired Ovens;
Maintained records, databases and logs regarding the location and disposition of documentation removed from files ;
Maintained and updates databases and reports of released documents;
Performed all work as necessary to conform to quality control guidelines to include preparing weekly reports of
released documents;
Education:
Associate of Applied Science Electronics & Computer Technology
DeVRY Institute of Technology, Irving, Texas;
G.P.A. 3.8, Dean’s List
June 2001
Certifications:
Alcatel-Lucent Microwave Radios; Alvarion; Ceragon; Comtrain Tower and Safety Rescue; CPR/First Aid; DragonWave;
OSHA Construction Safety; Radwin; and, RF Awareness and Safety