Customer Service Assistant
Resume:
Deserée Bartle
IT Support, Network Administration, and Expert Customer Service Specialist
*.********@*****.***
H ighly competent, innovative recent graduate seeking computer networking position with
opportunities for advancement and growth.
Relevant Skills
• C isco specialized t raining
• Basic networking and remote access
• L AN setup, t roubleshooting, and management
• P roject management and team coordination
• Communication and customer service
• Technical support
• PC building and software/hardware installation
• Microsoft W indows XP, Vista, 7, & 8
• M icrosoft Office Suite 2003/2007/2010
Education
Lone Star College in Tomball, TX 2010-2013
• I nformation Technology certificate 2012
• Network Administrator (Cisco specialist) certificate 2012
• Associate of Applied Science in Computer Networking –Cisco 2013
• Associate of Arts 2013
Highlight of Professional Responsibilities
• PC and POS operation, updating, networking, and t rouble-shooting
• Quality control and innovative problem-solving
• Data and file management, including file conversion, organization, and detailed record keeping
• Customer service and conflict resolution (in person and remotely)
• Managerial duties including employee t raining
P rofessional Experience
Managerial Assistant(2009-2013)
Unicorn Clothing Company
21778 FM1774, Plantersville, TX 77363
Managerial Assistant/Head Waitress (2008-2009)
Red River Dance Hall & Saloon
23238 State Highway 249, Houston, TX
Managerial Assistant (2008)
Sally Beauty Supply
21519 State Highway 249, Houston,TX
Account Collector (2007)
CCB Credit Services
5300 S. Sixth Street Rd., Springfield, I L
Shift Manager(2004-2007)
Pizza Hut
2341 W. Monroe St., Springfield, I L
Digital Printing Press Operator/Image Editor (2003)
R&R Bindery via Express Personnel Services
3000 Professional Dr ive, Springfield, I L
Contact this candidate