Customer Service Electrical
Resume:
Abdul Manan, Mohammad
MISSISSAUGA, ONTARIO
OBJECTIVE:
TO OBTAIN A PART TIME POSITION AS A CUSTOMER SERVICE REPRESENTATIVE
DIFFERENTIATORS
Excellent Communication Skills
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Strong Computer Skills including MS Word, Excel, PowerPoint and Outlook
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Strong organizational capabilities easily able to multi task and maintain focus
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Extraordinary Customer Service
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Excellent Verbal and listening skills
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Expert in Social Media
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Work well with little or no direct supervision
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Excellent writing skills
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Communicate with positive energy
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Excellent Interpersonal skills
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Ability to work with confidence
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Ability to handle high volume of incoming customer calls
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Proven problem solving skills and calming tense situations
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Dedicated, innovative and self motivated team player builder
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Strong Analytical skills
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Excellent planning skills
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Excellent Time Management Skills
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Education & Professional Development:
Diploma (Business Administration Finance) Sheridan College – Current Student
Diploma (OSSD) Lincoln M. Alexander Secondary School – completed in 2010
EMPLOYMENT EXPERIENCE
Pearson Drycleaners November 2011- January 2014
Operations / Customer Service
Customer Service and taking orders of customers
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Manage Operations with efficiency
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Quality Control of products produced
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Managing Inventory
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Handle Customer Incoming Calls
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Create Documents on MS Word and Excel
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CLASSIC SERVICES INC. February 2010 – August 2011
Customer Service
Reception
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Dispatcher
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Interacting with customers on daily basis
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Inspected all company vehicles and trucks on daily basis
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Reported dysfunctional equipment to upper management
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Examined all the paper work for deliveries and answer customer inquires
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Worked in team environment and achieved common goals
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Zancon Electric June 2009- November 2009
Assembling, installing, testing and maintaining electrical or electronic wiring,
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equipment, appliances, apparatus and fixtures, using hand tools and power tools.
Planning layout and installation of electrical wiring, equipment and fixtures, based
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on job specifications and local codes
Inspecting electrical systems, equipment and components to identify hazards,
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defects and the need for adjustment or repair and to ensure compliance with codes
Testing electrical systems and continuity of circuits in electrical wiring, equipment
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and fixtures, using testing devices such as ohmmeters, voltmeters and
oscilloscopes, to ensure compatibility and safety of system.
Darcel Senior Public School September 2008- May 2009
Teachers Assistant
Assisting Students with work
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Helping Teacher with lessons
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Grade homework and tests, and compute and record results
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Observe students' performance, and record relevant data to assess progress
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Organize and label materials, and display students’ work in a manner appropriate
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for their eye levels and perceptual skills
Take class attendance, and maintain attendance records
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References available upon request
Contact this candidate