Customer Service High School

Dontel Gunn

**** * ********** ******

Chicago, IL 60619

773-***-****

**********@*****.***

Skills Profile

. Strong customer service skills, professional appearance and demeanor.

. Ability to effectively interact with the public/clients and employees

while maintaining composure during stressful situations

. Highly organized/efficient dedicated with a positive attitude.

. Problem- solver/team player with proven leadership qualities

. Excellent written/oral and interpersonal communication and telephone

skills.

. Consistently meet deadline schedules; detail orientation

. Basic computer skills; Word/ Excel/ Power Point; ability to learn new

software easily

. Typing speed: approx. 50-60 wpm

. Ten key Training

. Ability to create a business plan

Work Experience

10/16/09

Chicago, IL

True To Life Foundation

. Create ceramic pieces

. Paint ceramic pieces

. Pour ceramic pieces

07/18/ 09

Chicago, IL

Bally Total Fitness XS Tennis

. Coach Adolescents on how to play tennis

. Assist coach on taking children on bathroom breaks

. Assuring safety of kids while they were playing tennis

. Passing out refreshments to the children .

08/12/12

Civic staffing-Line Supplier

Morton Groove, IL

. Make packers

. Keep area clean

. Fill machines with bottles/caps

. Sort packers

11/27/12

Ups-Driver Helper

. Meet the ups driver at an agreed upon time and location

08/2013-09/2013

BA Security Services

Chicago, IL

Meet my Supervisor at Movie Set

Secure movie equipment

Keep crowd under control

Guard movie trailers

Insure no one other than authorized personnel touch equipment

Insure parking is prohibited where the movie set takes place

Education[pic]

2007/2009

Chicago. IL

. Hyde Park Career Academy

. 2010/2012

. Youth Connection Leadership Academy High school Graduate

Chicago, IL

. Graduated Class OF 2012 With (3.8 GPA)

. Graduated with Honors **

. Maintained (B) Grade point average

. Took up Business Training

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