Quality Assurance Manager
Resume:
T rena Alpan Jones
*** ****** ** * **** Lane H ome: 409-
La Ma rque, Texas 77568 Cell: 713-419-
9105
Email :*******@*******.***
T ******@*******.***
Profile : H ighly effective and innovative technical manager with extensive experience in a
manufacturing environment. Expertise in t roubleshooting, problem-solving, and continuous
i mprovements at the plant level. Excellent communication and interpersonal skills. In-depth
management experience in quality, food safety- cGMP, internal and external audits, research and
development-t rial plans for new products, and project management.
Strengths: Quality Management : M anaged quality assurance programs, served as technical
support of R&D projects, budgets and capital appropriations, and facilitated continuous process
i mprovements using six sigma tools and problem solving methodologies.
• Managed QC team up to 15 people.
• Established quality assurance programs including FDA and BQ-9000 regulatory systems.
• Designed quality systems, established policies, procedures, and t raining protocols for the plant.
Quality Assurance/Regulatory
Set QA systems guidelines for cleaning and sanitization, micro management, specifications, and final
p roduct release protocols. Implemented quality programs for continuous improvements and monitoring
of product quality through SPC and customer feedback. Familiar with audit requirements for state and
local authorities; lead regulatory and third party audits including: BQ-9000, GFSI, pharmaceutical
and food manufacturing customers, and HACCP audits. Oversee CAPA programs by implementing
action plans and evaluating effectiveness.
P roduction/ R & D
Initiated sample plans for production and established in-process and final product specifications.
Strong collaboration and problems solving skills on improvement projects, incident investigations, and
supplier qualification. Delivered t racking of quality metrics and created action plans to meet goals set
forth by the plant and corporate organization.
T rena Alpan Jones
405 Naples Te r race Lane H ome: 409-
229-1038
La Ma rque, Texas 77568 Cell: 713-419-
9105
Email :*******@*******.***
T ******@*******.***
Coordinated t r ial plans at the plant level for specification changes and qualification of new raw
materials. Strong background in design of experiments, testing requirements /protocols, and
management of change. Project team technical support on cost saving projects from 50k- 800k.
Professional Experience
Sun P roducts Corp. Pasadena, Texas
Quality Assurance Manager July 2007 - present
• Lead the improvement, development, and implementation of QA/QC work processes and
systems. Provide expertise in quality work process development.
• Responsible for release of materials and finished products ensuring they meet products
specification and customer’s needs.
• Maintain readiness for all internal, external, customer and regulatory audits.
• Analyze and solve quality issues to find root cause and implement effective action plans.
• Provide plant support to R&D, purchasing, Engineering and Manufacturing departments as
needed.
• Manage and provide leadership to plant QA/QC personnel. Coach and develop QC personnel
for improved capability.
L ab Tech/Senior Lab Tech October 2002- July
2007
• Perform regularly scheduled and unanticipated analytical testing on all in-process product and
communicate results to Production Supervisor
• Act as lead technician when assisting manufacturing personnel and/or Process Engineers
during test runs and other related production projects
T rena Alpan Jones
405 Naples Te r race Lane H ome: 409-
229-1038
La Ma rque, Texas 77568 Cell: 713-419-
9105
Email :*******@*******.***
T ******@*******.***
• Provide shift leadership to the lab team, communicate priorities, and facilitate issue resolution
• Perform tests on all in-coming raw materials prior to their use in the process.
• Maintain all lab related data systems, including computer and hardcopy formats. Responsible
for all data entry and reporting for assigned lab shift.
• Place products on hold when manufacturing specifications are not met. Retest product to
determine extent of defective material. Lead root cause investigation in collaboration with
operations.
Chemist- Matheson Trigas- Pasadena, Texas January 2002- October
2002
• Perform analytical testing on gas cylinders.
• Calibrated instrumentation for GC’s, O2 analyzers, and FTIR.
• Responsible for communicating with production off spec issues with cylinders.
Education
• Bachelors Degree in Biology from Lamar University in May of 2000.
• Fundamentals of Internal Auditing certificate from San Jacinto College in 2009.
• Leadership in Action t raining completed in October 2011.
• Lean Six Sigma certificate completed in July of 2013 at San Jacinto College.
• Project Management t raining completed in October 2013 at Sun Products Corp.
T rena Alpan Jones
405 Naples Te r race Lane H ome: 409-
229-1038
La Ma rque, Texas 77568 Cell: 713-419-
9105
Email :*******@*******.***
T ******@*******.***
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