Linda M. Voyles
Algonquin, IL 60102
Phone: 847-***-****
E-mail: *********@***.***
PROFILE
Experience in administrative and secretarial positions. I am proficient in
Word, Excel and PowerPoint programs. Adaptable, extremely dependable with
strong organizational skills, experienced at multi-tasking in a variety
of settings
SKILLS/QUALIFICATIONS
. Possess strong communication, written, verbal as well as
organizational skills.
. Computer knowledge includes Word, Excel, PowerPoint.
. Excellent typing skills.
. 25 years of experience, the majority of those years, with V.P.'s of
sales and sales representatives.
. Excellent phone manner.
. Experienced in dealing with customers and business associates.
. Ability to prioritize.
PROFESSIONAL EXPERIENCE
ACS/Xerox Corporation
Data Entry/Part Time Receptionist - 01/03/12 - 09/2012
. Entered data into system for medical claims etc.
. Handled and directed incoming calls to the appropriate party.
. Greeted visitors and job applicants
. Accepted all deliveries that came to the front desk
Quad/Graphics, World Color, Quebecor World (With them through
transitioning from Quebecor World to World Color to Quad Graphics)
Administrative Assistant to Sales - 8/2005 - 5/2011
. Assisted V.P. of Sales with letters, PowerPoint presentations,
whatever necessary at the time.
. Assisted sales representatives with letters to customers, PowerPoint
presentations.
. Assisted with labeling of samples for customers.
. Made sure that invoices for our office were properly coded and sent
for payment.
. Maintained office equipment, copiers, fax machines & postage meter.
. Responsible for ordering of office supplies.
. Set up lunches for sales team and also for customers that visited our
offices.
. Responsible for making travel arrangements.
Abitibi Consolidated Sales Corporation, 222 S. Riverside Plaza, Ste. 620,
Chicago, IL 60606
Administrative Assistant - August 2001 to 2004
. Provided administrative and sales service to customers, two Vice-
Presidents, five sales representatives and several outside technical
people.
. Assisted sales in all aspects of sales service
. Managed physical office operations, maintenance of office equipment,
postage, ordering of office supplies
. Carried out all secretarial duties, typing of correspondence, special
sales analysis reports, spreadsheets, PowerPoint presentations and the
processing of all incoming and outgoing mail
. Coordinated and mailed all samples requested by customers and sales
. Maintained heavy phone contact with customers, mill personnel and
others within the organization
. Answered and directed all incoming calls
. Responsible for daily operations within the office
Kensington Properties, Ltd. 765 Route 83, Ste. 109, Bensenville, IL 60106
Administrative Assistant - Part Time, September 2000 - August 2001
. Answer all incoming calls, taking messages when necessary
. Typing and filing of all correspondence, property profiles and charts
. Create and update Excel spreadsheets for property expenses, management
properties, etc.
. Assist broker by mailing and faxing property information as necessary
. Creating of forms on computer for contracts, invoices, leases, waivers
etc.
Sterling Plumbing, 2900 Golf Road, Rolling Meadows, IL
Office Assistant/Receptionist - Part Time, December 1999 - June 29, 2001
. Answered phones and directed all incoming calls
. Updated and kept current all company lists
. Assembled and distributed itineraries
. Assisted other departments with mailings, entering freight
information etc.
. Maintained office supplies, and ordered when necessary
Portals Plus, Bensenville, IL
Administrative Assistant/Customer Service, April 1998 - December 1998
. Provided administrative support to President of the company and
sales representatives
. Performed customer service duties, taking orders and entering them
. Performed customer service duties, taking orders and entering them
. Relayed any and all pertinent information regarding orders to
customers
. Tracked orders when requested
. Answered and directed all incoming calls
Automated Concepts, Inc. 500 Park Blvd., Itasca, IL
Administrative Assistant, July 1997 - April 1, 1998
. Provided administrative support to Sales Manager and five sales
representatives
. Coordinated mailings, created flyers for classes, updated public
workshop schedules
. Assisted customers with public registrations and class information
. Entered students into Access database and printed certificates for
students who attended classes
. Coded and processed expense reports, kept track of time cards
. Answered and directed all incoming calls
Riverside Publishing Company, 425 Spring Lake Drive, Itasca, IL
Administrative/Marketing Assistant, February 1997 - June 1997
. Responsible for all administrative functions in the Marketing
Department
. Entered customer information in to database
. Responsible for distribution of incoming mail for sales and marketing
. Set up competitor files
Stone-Consolidated/Rainy River/Boise Cascade
Secretary/Administrative Assistant, October 1986 - December 1996
. Provided administrative and sales service to customers, Vice-
President, three sales representatives, three inside sales/customer
service representatives and a sales administrator
. Assisted inside/outside sales in all aspects of sales and customer
service
. Managed physical office operations, maintenance of office equipment,
postage, ordering of office supplies
. Carried out all secretarial duties, typing of correspondence, special
sales analysis reports, exceptions, complaints, filing and processing
of incoming and outgoing mail
. Coordinated and mailed all samples requested by customers and sales
. Maintained heavy phone contact with customers, mill personnel and
others within the organization