Customer Service Computer Science

Kobenan Adou

*** ********* ******, ***. **. Bronx, NY 10455

646-***-****

************@*******.***

Objective

Seeking a Computer Technician position with an opportunity for professional growth and

development.

Education

Lehman college/ CUNY Bronx,NY

Pursuing Bachelor of Science in Computer Science, Expected 05/2014

Borough of Manhattan Community College, New York,NY

Associate in Science in Computer Science 12/2011

Technical/Computer Skills

Software: Microsoft Word, Excel, Power Point, Access, Netbean

Programming: Java, C++, HTML, CSS, My SQL Server, Ghost

Operating Systems: Mac, PC, Ubuntu

IT Experience

Research Foundation CUNY/ DOE Bronx,NY

Micro Computer Specialist 08/2012 - Present

• Set up of new computer

• Installing software and repair computers

• Ensuring that LCD projectors, smart boards, and other related audio/video

equipment are functioning

• Troubleshooting hardware and software problems

• Configuring wireless devices to access DOE network

• Maintaining classroom servers & technology equipment inventory

• Providing assistance in use of technology

Stanley Isaacs Neighborhood Center New York, NY

Computer Technician Assistant 02/2010 - 06/2010

• Disassembled and reassembled computers

• Installed, configured, and troubleshooted various hardware devices and operating

systems

• Monitored network traffic to identify technical glitches

Other Experience

Whole Foods, Inc. New York, NY

Team Member 04/2008 - 06/2011

• Processed produce orders using Whole Foods Server Program

• Performed stock inventory to calculate the department revenue, monthly and maintained

stock

• Delivered efficient customer service in identifying customers needs

• Trained new team members on job performance, customer service and stock

Relevant Skills

• Fluent in French

• Excellent interpersonal, oral/written communication skills

•Effective Team player with strong leadership skills

Contact this candidate