Customer Service Administrative Assistant

HAMID RAZAVI

*** ******* ***. *** **, San Jose, California 95117 (C) 408-***-**** ******.*******@*****.***

Objective Detail oriented, reliable, and persistent individual seeking a position as an Administrative Assistant. Offering exceptional communication, secretarial, and problem solving skills to bring a remarkable change in the overall efficiency of the office. Skills

Bilingual: Fluent in English and Farsi Exceptional written and verbal skills High level of correctness and strong attention to detail Professional phone etiquette Database management Customer service-oriented Excellent planner and coordinator Project planning Filing and data archiving Works well under pressure Work History

Education

Flexible Pleasant demeanor Appointment setting Conference planning Travel administration Critical thinker Social media knowledge Multitasking Word, Excel, PowerPoint, Access, Outlook, Mac and Windows Proficient

Administrative Assistant 09/2011 to 09/2013 University of California – San Diego, CA

Accurately prepare all banking reports and cash reconciliations. Manage accounts payable and accounts receivable for routine school business extra curricular functions. Oversee petty cash and postage accounts, balancing daily. With a high level of customer service, answer busy switchboard, maintaining professionalism and handing disputes when necessary. Offer open and supportive communication to students, faculty and administration assisting whenever needed. Act as liaison between all school departments ensuring proper communication is delivered. Manage capital purchases, direct vendor relations and create and maintain equipment tracking records. Complete all duties including special projects with high level of proficiency and according to time frame set forth. Assisting university personnel in execution of all special events including graduation, awards ceremonies and student recognitions. Administrative Assistant 05/2008 to 07/2011 Frank Rimerman – Palo Alto, CA

Plan and coordinate logistics and materials for board meetings, committee meetings and staff events. Answer and quickly redirect calls. Order and distribute office supplies while adhering to a fixed office budget. Coordinate domestic and international travel arrangements, including booking airfare, hotel and transportation. Greet numerous visitors, including VIPs, vendors and interview candidates. Obtain signatures for financial documents and internal and external invoices. Serve as corporate liaison between the finance, IT and marketing departments. Process client rebate reconciliation, reporting and check requests.

Bachelor of Arts: Political Science 2013 University of California - San Diego, CA Associate of Arts: General Education 2011 West Valley College - Saratoga, CA