Customer Service Pvt Ltd

CURRICULAM VITAE

Valarmathi.G

No:*/***, 'A' Type, Sidco Nagar,

Villivakkam, Chennai - 600 049

Email id:*****.**********@*****.***

Contact No:+919*********

CAREER OBJECTIVE

Would like to be associated with an organization, which gives me an opportunity to utilize my

skills and abilities to the maximum extent for achieving the goals of the organization.

Professional Profile:

BE- Electrical and Electronics Engineering with 3+ years combined experience in

Service coordinator/Processing.

Good communication skills and good interpersonal skills with an ability to understand

the customer’s problem and solving them

An effective leader with proven skills in guiding, co-ordinating and leading the team in

delivering to agreed result to the customer.

Good team player effective communication and interpersonal skills and demonstrated

abilities in Customer service.

Work experience & Job Responsibilities:-

May-2011 to Apr-2012 at Techscience Services Pvt Ltd, Chennai, as service coordinator.

Techscience Services Pvt Ltd is a leading Manufacturer / Supplier of Instruments for scientific

and industrial purposes. We provide applications-specific solutions that advance our customers

diverse objectives - from routine analysis to Advance Research.

Manufacturer / Supplier of Instruments for scientific and industrial instruments

Responsibilities for handling technical queries of the customers

Responsibilities for handling payment follow up, sending quotations

Having very good relationship with customers & ensuring no complaints on service.

Handled other administrative tasks like filing, sorting mail and answering telephone

calls

Dec -2010 to Apr-2011 at Atlas Documentary Facilitators Company Private Ltd,

Chennai, as Trainee - Processing

ADFC Pvt Ltd, set-up to provide captive processing support to HDFC Bank Ltd in the areas of

transaction processing; broadly covering functions of Retail Assets & Liabilities, Corporate

Operations such as Clearing, Trade Finance, Cash Management Services, Treasury Operations,

Depository Services and other areas of the bank where large volume transaction processing

capability was required.

ADFC is subsidiary of HDFC

Trainee Processing – Non voice process

As trainee processing professional Responsible for managing and handling data

processing functions regularly

Assigned the responsibilities of implementing best standards and practices in data

processing functions

Feb- 2009 to Oct -2010 at Elmech Heaters and controllers, Chennai, as service

coordinator

Elmech Heaters And Controllers is engaged in manufacturing, trading and exporting a vast

assortment of Industrial Heaters & Controllers, Transducers and Furnaces Supplier of

Instruments for scientific and industrial instruments.

Manufacturer and Supplier of heaters for industries

Responsibilities for handling queries of the customers, sorting mails

Having very good relationship with customers & ensuring no complaints on service

Summer Internship

Ashok Leyland, Chennai

Skills

OPERATING SYSTEM: Windows 98/2000/Xp.

OFFICE TOOLS: Ms-Office

Good typing skill in English.

Proficient in Ms Word & Ms excel.

People management.

Call monitoring.

Problem resolution.

Training.

Achievement

Won prize in various cultural activities, sports events at school and college level.

Personal Details.

Fathers Name : Mr.T.Gopal

Name : Valarmathi.G

Date of Birth : 28th Aug 1986

Gender : Female

Nationality : Indian

Marital Status : Married

Languages Known : English, Tamil

Place:Chennai Valarmathi.G

Date :

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