Customer Service High School
Resume:
Carmen Torres
Bergenfield, New Jersey 07621
************@*********.***
I have extensive experience in the Customer Service area as it relates to magazine subscriptions. I
worked for a large marketing company for over 36 years and am seeking a similar position.
Dial America Marketing-Mahwah New Jersey
1977-October 2013
Managed the Customer Service call center involving:
-40 to 45 people at high point
-handled multi lingual customers
-handling 1,200 pieces of customer mail per day
-received approximately 600 calls per hour
-handled customer returns such as magazines, books and other products
-represented charitable organizations on a seasonal basis
-prepared necessary reports for Management
American Airlines, New York, NY
1961 – 1968
Duties included
Credit and Collections representative
Accounts Payable
Account Executive
Education high school diploma from George Washington High School
Languages- English and Spanish
References provided upon request
Contact this candidate