Customer Service Assistant
Resume:
ZAKIAYA Y. WOOTEN ***** Tara Way Dr
Katy, TX ****9
**********@*****.***
OBJECTIVE
An intelligent, hard working individual with experience in patient care seeking a Medical Assisting position in the
healthcare industry that will utilize acquired administrative and clinical skills to provide quality patient care.
EDUCATION
Brookstone College, Greensboro, NC
Major: Medical Assisting
Graduation Date: August 2013
Honors: Honor Roll
Caring Hands, Greensboro, NC
Major: Personal Care Assistant
Date of Completion: August 2009
Certified Nursing Assistant Certification: August 2009
SKILLS
Phlebotomy Vital Statistics Electrocardiograms
ICD 9/CPT Coding Microsoft Word Written Communications
Specimen Collection Drug Calculations CPR Certified
Medical Terminology Customer Service PrimeSuite
Universal Precautions Autoclave Greenway Software
Patient Registration Patient Services
RELATED EXPERIENCE
Piedmont Occupational, Greensboro, NC
2013 2013
Title: Medical Assistant, Front Office
Duties: Completing clinical tasks such as, vital statistics, injections, phlebotomy, urinalysis, and completing patient
registration and billing and coding.
US Healthworks, Greensboro, NC
2013 2013
Title: Medical Assisting and Office Intern
Duties: Completing clinical tasks such as injections, vital statistics, phlebotomy, urinalysis, and EKG’s and completing
patient registration tasks such as patient check in/out and billing and coding.
EXPERIENCE
Bayada Home Health, Greensboro, NC
2011 Present
Title: Certified Nursing Assistant/Home Health Aid
Duties: Working with patients in their homes, promoting activities of daily living, providing companionship,
preparing meals, performing routine house cleaning, and contributing to mobility and range of motion.
Maple Grove, Greensboro, NC
2009 2011
Title: Certified Nursing Assistant
Duties: Providing patient care, transporting residents to daily activities, changing bed linens, feeding patients,
assisting patients with minor physical therapy, and working with EMR systems and charting.
Blumenthal Jewish Nursing and Rehab Center, Greensboro, NC
2007 2009
Title: Dietary Assistant/Prep Cook
Duties: Cooking meals for facility, preparing meals and desserts, transporting food trays to residents, prepping
dining rooms, and sanitizing and sterilizing cooking equipment.
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