Customer Service Data Entry

Nora Avila

Objective

To utilize my experience in a clerical, customer service position and being

able to assisting the public.

Education:

****-**** ******* ** ****** Care Professions (Medical Assistant)

Skills:

Administrative Filing, Appointment Scheduling, Basic bookkeeping,

Banking/Payroll Keyboarding WPM 25, Medical Terminology Law & Ethics

Knowledge, HIPPA

Professional

MHMRA Harris County 2012- 2013

Medical Records Clerk

. Pull medical records

. File

. Organize

AppleOne 2010 -2012

Receptionist

. Data Entry

. Faxing

. Filing

. Taking high volume calls

. Customer Service

. Scheduling Appointments

Medical Clinic Apr. 2010 - May 2010

Bilingual Intake Receptionist-Externship site 180 hrs

. Filing, Faxing

. Customer service included prescriptions to pharmacies

. Booking appointments

. Answering incoming calls

Harris County Social Services Dec 2002-2003

Experience Intake Receptionist

. Data Entry

. Faxing

. Filing

. Taking high volume calls

. Customer Service

. Scheduling Appointments

Mexican Tourism Marketing Inc. (Call Center) Jan. 2000- Nov.

2002

Receptionist

. Employee Trainer

. Customer Service

. Data Entry

. Taking high volume calls

. Booking Reservations

. Mailing confirmation slips

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