Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Luton, LUT, United Kingdom
Posted:
February 15, 2014

Contact this candidate

Resume:

Mobeen Alam

_

* **** ****

Luton, Bedfordshire.

LU3 1RY

Home Tel: (01582) 754356

Mobile Tel: 077********

E-mail: acconb@r.postjobfree.com

PERSONAL PROFILE

Hard working with excellent communication skills gained in the retail sector. Having

gained 5 years experience in how a complex retail organisation works. I

have just successfully graduated in Information Systems Bsc with a 2.2 and

looking for a challenging role to develop my IT skills further.

I have excellent customer service skills, cash handling and stock handling experience as well as

being accustomed to working as part of an efficient team. I have excellent time keeping skills. I

am organised, efficient in my work, very responsive to the needs of the organisation and always

willing to go the extra mile to get things done. With my current employer I have demonstrated a

high level of commitment and dedication to the role and I have enjoyed the many challenges that

it brings.

My passion is computing and I have an interest in graphics and information systems. I have

graduated from University with a Bsc in Information Systems and I am seeking an opportunity to

put the skills I have learned into practice. I enjoy creating websites, using databases, editing

pictures, and using different software packages. I see I.T. as the way forward and I wish to apply

the experience and knowledge I have gained through my studies in the work place.

Employment

Sainsbury’s – Part-time Customer Services Assistant

November 2007 – Present

Role

• Customer Care

• Cash Handling

• Team Working

• Working to Tight Deadlines

• Punctuality

• Problem Solving

• Stock Control

I have worked part time for Sainsbury’s for 5 years whilst studying full time. I have gained

valuable customer service experience, had an excellent insight into how a large business operates

and also how group dynamics work. I have been flexible to the needs of the organisation,

helping out at short notice whilst also managing my time effectively to ensure I kept on top of

my studies. I have been commended many times on my work and I have also maintained a good

sense of team spirit and strong work ethos.

Employment

Asset Wealth Managers Ltd – IT Assistant - Voluntary Work Experience

06/01/2014 – Present

Role

• Maintaining and updating the database system

• Updating spreadsheets

• Use of Fax machine for sending documents

• Taking telephone messages

• Assisting with reception cover

• Shadowing on home visits

I am currently enjoying voluntary work experience 2 days a week with Asset Wealth Managers

Ltd. As I am active and enthusiastic, I felt the importance of gaining more skills and work

experience until I secured a permanent full time role. The experience has given me an insight

into the role of Financial Advisors and provided me with the opportunity to gain some office

experience.

EDUCATION & QUALIFICATIONS

Sept 2002 – May 2007 - Icknield High School, Riddy Lane, Luton, Beds

GCSE:

Mathematics

English Literature

English Language

Information Technology

Art

R.E.

Luton Bedfordshire University –October 2010-June 2013

Information Systems BSC – 2-2

Sept 2008 – May 2010 Barnfield College Enterprise Way Luton

BTEC Certificate – Distinction/Merit

Sept 2007 – May 2008 Luton Sixth Form College, Badgers Hill, Luton

BTEC First diploma in IT – Pass

INTERESTS

I am a keen sports person participating in football and cricket. I am member of the Dunstable

Cricket Club and Sainsbury’s Cricket Team. I enjoy travelling, and have been fortunate to visit

places such as Turkey, Tunisia, France, Morrocco, Dubai and Saudi Arabia.

REFERENCES

Claire Pearson

HR Manager

Sainsbury’s

Quantock Rise

Bramingham Park

LUTON

Bedfordshire

LU3 4AB

Tel: 015**-******

Fax: 015**-******

Email: acconb@r.postjobfree.com

Tim French

Head of Information Systems

Bedfordshire University

University Square

LUTON

LU1 3JU

Tel 012**-******

Email: Tim.French.ac.uk

Sajid Zaman

Company Director

Asset Wealth Managers Ltd

Meridien House

69-71 Clarendon Road

Watford

WD17 1DS

Tel: 019**-******

Email: acconb@r.postjobfree.com



Contact this candidate