Customer Service Representative
Resume:
Brittney Hawkins
************@*****.***
OBJECTIVE
To obtain an office or customer service position that will utilize my education and experience in a professional atmosphere that promotes growth and advancement.
EXPERIENCE
Service Center Representative
Sedgwick CMS, Southfield, MI
05/2012 to Present
Processing Short-Term disability claims Processing FMLA claims Assisting employees, medical offices and employers with existing claims Answering 100 inbound calls a day
Customer Service Agent
Dialogue Marketing, Troy, MI
07/2011 to 04/2012
Answering inbound phone calls Assisting customers with activation of phones, and bill payments Promoting new features and sales within the company Light Technical Support
Customer Service Representative
Minacs, Farmington Hills, MI
03/2010 to 07/2011
I process utility bill payments for Western Union, and also deal with payment issues under my Special Services title.
Temporary Worker (Clerical)
Spherion Staffing Company, Southfield, MI
10/2007 to 03/2010
Basic Office Work Entering Time worked for employees Answering phones
Leasing agent/Receptionist
Towers of Southfield, Southfield, MI
07/2007 to 10/2007
Basic office work, greeting and signing in clients. Presenting vacant apartments to potential residents Assisting new residents with lease signing Following up with potential residents after viewing of apartments
Receptionist
Looking For My Sister, Detroit, MI
01/2006 to 06/2007
Basic office work, greeting and signing in clients.
Daycare Assistant
Loving Home Daycare, Ypsilanti, MI
06/2004 to 01/2006
Basic Office Work Assisting with children
EDUCATION & TRAINING
Pending Degree, Communications, Oakland Community College, MI
Diploma, General Studies, Ypsilanti High School, MI
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