PENNY L. MELVIN
*** ******** ***** ? Madison, MS 39110 ? *******@*******.***
Home 601-***-**** ? Cellular 601-***-****
A dedicated professional with over 20 years in
billing, accounts payable, finance, and management.
Expertise in professional business organizations with
pride of producing quality work on a timely basis.
Proficient in Microsoft Office, Excel, Word and
Accounting software systems.
PROFESSIONAL EXPERIENCE
ACCOUNTS PAYABLE COORDINATOR April 2012- January 2014
WESTOWER COMMUNICATIONS (Laid off due to consolidation of regional
offices) Ridgeland, MS
. Managed vendor inquiries and statements by acting as a liaison between
markets and vendors.
. Reviewed markets lists of jobs that needed to be closed out for market
managers. Performed the closing of the jobs on a monthly basis.
. Assisted in Accounts Payable check review and signing of weekly bill
run.
REVENUE ASSURANCE MANAGER June 2005 - November 2010
KITE NETWORKS Ridgeland, MS
. Managed Billing systems and procedures for a 20,000 customer base for
five monthly bill cycles.
. Coordinated with Billing Services and the Call Center to manage and
process collections treatments.
. Produced revenue reports for management daily and month end.
. Supervised employee training and development.
MARKETING ANALYST May 2004-June 2005
WEALTH PARTNERS, LLC Jackson, MS
. Responsible for referral management; adviser/client monthly newsletter
and client appreciation.
. Processed and serviced insurance applications for underwriting, service
insurance accounts, and served as a backup for investment client
service.
. Managed ACT database and maintained company website.
TECHNICAL SUPPORT SPECIALIST
AT&T WIRELESS (FORMERLY TRITEL)
January 1992 - January 2003
Jackson, MS
. Maintained call routing tables for Ericsson network, monthly
updates for
Ericsson and Lucent switches, and roaming tables for switches.
. Implemented phase one and two Local Number Portability on Ericsson
network.
. Supported second level support for field operations on Ericsson
switches and cell sites.
. Managed roaming revenue of over $200,000 monthly; acquisition and
maintenance of roaming agreements; new activations; maintenance of
roamer bill tables.
. Complied with Accounting reguirements for roaming department;
conducting periodic audits of switch and billing database and
analytical reporting.
EDUCATIONAL BACKGROUND
MISSISSIPPI STATE UNIVERSITY July 1990
BACHELOR OF BUSINESS ADMINISTRATION IN Starkville, MS REAL ESTATE AND
MORTGAGE FINANCE