Customer Service Technician
Resume:
Erik Hummelsund
**** ***** ** * ***** Valley, MN
Experience
Service Technician, Fort Worth (April 2013-Recent)
Stark Services
● Complete a full daily schedule of service calls in a timely manner
● Maintain positive relationships with customers
● Taking a daily inventory of truck to ensure truck is fully stocked in order to complete task in a orderly manner
● Weekly customer service and technical training
● Diagnose hvac equipment
● Complete monthly sales goals
Maintenance Technician, Oklahoma City,OK (May 2012-February 2013)
Level Urban Apartments
● Manage maintenance for a large apartment community
● Diagnose and fix heating and air conditioning equipment, washers and dryers, and all other ammenities within
apartment
● Maintain customer satisfaction by completing work orders in a timely manner
● Monitor pool chemicals
● Performed in a on call rotation
● Completed turnovers of apartments
Maintenance Technician, Plymouth, MN (August 2011-April 2012)
Vicksburg Village
● Help maintain the operation of a large apartment community
● Troubleshoot hvac equipment as well as hot water heaters, washers and dryers etc
● Completed turnovers
● Monitor pool and spa chemicals
● Work on an on call rotation
● worked fast and thorough to help keep customer satisfaction
Maintenance Technician, Bloomington, MN (January 2010-July 2011)
Hampshire Hill
● Completed customer service courses
● Did daily boiler readings
● Help maintain operation of a large apartment complex
● Communicated with customers to complete work in a timely manner
● Completed turnovers
Certifications
● Residential and Commercial hvac degree
● Universal Epa
● Second C boilers license
● Pool certification
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